Roles & Responsibility:-• Maintaining network connectivity, Internet access, E-mails, etc.• Network Monitoring and troubleshooting & supporting level1 calls.• Link switchover & VLAN changing.• Managing network printers.• Installation, configuration & troubleshooting of VPN client Citrix, Cisco, Nortel etc.• Switch Configuration & Creating VLAN for project purpose.• Coordination with the ISPs for network fails.• Installation and configuration of sonic firewall.• Installation and configuration of switches & router. • Installation and configuration of Servers & workstation.• Software Installation and configuration of windows 2003/2008R2 server.• Installation and troubleshooting of LAPTOP.• Replacement of site engineer.

Roll & Responsibility :-• Maintaining LAN/WAN connection.• Coordination with the ISPs for network fails.• Network Monitoring and troubleshooting.• Worked with sonic firewall.• Link switchover & VLAN changing.• Managing network printers.• Installation and configuration of windows 2003/2008 server.

Roles & Responsibility:-• Supported more than 1500 users in windows 2000/XP, and win2003 environment.• Resolved all hardware related problem. • Installation of VPN software Citrix, Nortel, Cisco etc.• Manage of remote software DMware, CA Unicenter DSM.• Configuration and troubleshooting of LAPTOP.• Installation and configuration of lotus notes client, Microsoft outlook, Patch link updating.• Administrator right, backup.• Maintaining HP LaserJet printers and DeskJet printers.• Operations support involving regular security updates and service packs.• Work on Symantec Antivirus (updating & scanning).• Installation and configuration OS windows 2000/2003 in SERVER. Hardware used: HP 7200dX/2700dX, IBM 8143/8123, Dell 745/755 HP/Compaq/IBM Laptops.