-Creation of access rights, user accounts according to profiles.- Configuration of MS365 accounts ( Outlook , Ms Teams …) - Preparation of meeting rooms and configure workstations and smartphones.- Manage User accounts (password, identifiers, email transfers, etc.)-Creation of Active directory accounts.- Provide Windows Updates.- Carry out the network cabling.- Troubleshooting network and software problems .- Perform data backups and restoration, monitoring, administration and maintenance of servers , IDF’s , cameras and NVR’s in the server room.- Diagnose failures and propose solutions for improvement- Monitor the stock status of IT equipment and consumables.- Standardized installation of workstations (OS, antivirus, etc.) with creation of system images and network settings.- Ensure the proper functioning of computer and telecommunications networks, LAN, WAN, etc.- Supervision of the computer systems used on the site (production, Zebra printers ,scanning system, etc.) and their use by the users

-Management of IT Park(equipments, training and meeting rooms, video equipment and conf-calls) -Access rights management (ARM requets)-Installation and configuration of software and business tools (office M365, SAP, Lotus, Sametime, Eset antivirus, Xpps, Sesam, Software center, Pexip, Microsoft Teams...)-Managing printer servers-Environment :Microsoft 10 Os, Microsoft Azure, Microsoft 365-Management of tickets and incidents (sysaid tool)-teach users in the use of tools and New systèmes made available to them-create users and manage VPN accounts (sophos portal)-create user profiles and assignment of rôles and management of B2B portal-Administring the Domino server and lotus clients -Monitoring Nagios servers-troubleshooting connection issues-configuration of fixed telephone devices-Implementation and configuration of Active Directory-Administration of PBX portal-Administring Passwords and accounts in AD

Maintenir et faire évoluer les solutions du client.Accompagner et conseiller le Front office dans l’utilisation des outils mis à sa disposition.Piloter la relation Client en partenariat avec le Front Office. Participer activement à l’automatisation de la production de la paie.Faire un lien dans la gestion des projets informatiques entre clients, utilisateurs, développeurs et autres professionnels du projet suivant la méthodologie AgileMettre en œuvre et maintenir les outils de contrôle.