Haley Baggett Email & Phone Number

• Develop and implement digital marketing strategies tailored to the student housing market, focusingon leasing, resident engagement, online reputation management, and brand awareness.
• Manage and oversee digital marketing channels, including SEO/SEM, email marketing, social media,online advertising campaigns, and review management.
• Create and manage content for social media platforms, including Instagram, Facebook, Twitter, andTikTok, to engage with current and prospective residents.
• Measure and report the performance of digital marketing campaigns, assessing them against goalssuch as increasing occupancy rates, improving lead generation, and enhancing online reviews.
• Collaborate with property managers and leasing teams to optimize online content and enhance theresident experience.
• Monitor and manage the company’s online reputation, including responding to reviews on platformslike Google, Yelp, and specialized student housing review sites.

Remote

· Directing and leading all social media marketing campaigns & strategy · Management of all company portfolio social media accounts (primarily Instagram/Facebook)· Creating and deploying marketing strategies across print, social, and web platforms· Creating and planning content that expands our digital footprint and increases engagement for social media.

United States

• Developing improved digital content for website and social media platforms.
• Creating, optimizing, and managing paid ads via Meta Business/FB/IG with a budget of >$2,000.
• Spearheading social media initiatives and creating digital content for Facebook, Twitter, LinkedIn and Instagram.
• Collaborating closely with clients to understand business needs and professional expectations and using information to define plan to boost success.
• Crafting visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
• Boosting brand awareness by establishing strong web and social media presence.

Brewton, AL

Provided clerical/administrative support, managed facility call reception, and routed calls to correct department.Transcribed doctors' orders, scheduled diagnostic testing, managed nurses’ station, managed/updated charts, and retrieved physicians' requests/paperwork.Compile physical and digital documents, charts and reports.

• Social media business page creation and/or management.
• Content curation and post scheduling for various contractors.
• Concert/event planning, promotion and coordination.
• Increased user base by promoting brand awareness and launching key marketing efforts.

• Initiated product branding initiatives by developing marketing plan, communication strategy, market research, social media campaigns and sales lead databases for state-wide market to maximize outreach.
• Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
• Proposed innovative storylines for digital content, interacted with followers/market and developed unique campaigns to promote brand engagement.
• Enhanced organic search engine ranking and managed paid search marketing to maximize SEO.
• Oversaw content management systems by Hootsuite.

Austin, Texas Area

Answering, routing, and solving inbound inquiries from online banking software end-users and financial institution administrators with technical issues.

Austin, Texas Area

Handling pre-screening of documentation and eligibility for applicants of subsidized child care programs. I assisted with data entry, applicant screening, document management, administrative support, and email/phone correspondence with customers.

Mobile, Alabama Area

• Provided administrative support to executive, artistic, marketing, publicrelations, development and sales departments.
• Assisted with event/concert preparations, organization and execution.
• Drafted original website articles, email promotional materials and social media posts for marketing department.

Troy, AL

• Managed day-to-day restaurant operations, including opening and closing, with focus on quality and meeting customer expectations.
• Oversaw employee recruiting, hiring, performance management and discipline.
• Assigned work tasks and activities, prepared schedules and managed staffing.
• Handled complaints, settled disputes and resolved customer conflicts.
• Communicated well and used strong interpersonal skills to establishpositive relationships with guests and employees.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.

Brewton, AL, USA

Assistance in coordination, marketing and promotion in pre-planning and execution of two festival-style concert events of major artists (Easton Corbin, Grayson Capps).