Helena Barros Email and Phone Number

Results oriented manager for Human Resources Management Systems.Managed teams of functional and technical consultants in complex projects.Commercial role, namely presentations, proposals and contracts negotiation.Experienced Implementer having performed different roles in several full cycle implementations.

Responsible for the HR Business Unit and both the functional and technical teams. Commercial functions targeting prospects. Coordination and control of HRMS implementation projects, including the discussion and management of SLAs.Activities:o Coordination and control of HRMS projects:o Project Managing;o Process reengineering;o Post-Go Live Support.o Instaled base clients support.

Responsible for the HR Business Unit and both the functional and technical teams. Commercial functions targeting prospects. Coordination and control of HRMS implementation projects, including the discussion and management of SLAs.Activities:o Coordination and control of HRMS projects:o Project Managing;o Process reengineering;o Post-Go Live Support.o Instaled base clients support.Several full cycle implementation projects in the following… Show more Responsible for the HR Business Unit and both the functional and technical teams. Commercial functions targeting prospects. Coordination and control of HRMS implementation projects, including the discussion and management of SLAs.Activities:o Coordination and control of HRMS projects:o Project Managing;o Process reengineering;o Post-Go Live Support.o Instaled base clients support.Several full cycle implementation projects in the following sectors:o Industrial;o Commerce;o Automotive;o Distribution;o Public Sector;o Higher Education. Show less

At this phase my functions as a Human Resources consultant were:HRMS Software-Product Development:o Support the HRMS product development, namely in functional specifications, quality testing and control.HMRS Implementation:o 100(+) Projects within the private and public sectoro The functions included redefining processes, evaluation of client’s current softwares, training, implementation, support after GO LIVE and functional support to specific customizations that client… Show more At this phase my functions as a Human Resources consultant were:HRMS Software-Product Development:o Support the HRMS product development, namely in functional specifications, quality testing and control.HMRS Implementation:o 100(+) Projects within the private and public sectoro The functions included redefining processes, evaluation of client’s current softwares, training, implementation, support after GO LIVE and functional support to specific customizations that client required.Several full cycle implementation projects in the following sectors:o Industrial;o Commerce;o Automotive;o Distribution;o Public Sector;o Higher Education Show less

From April 2001 to September 2003, I integrated the Oracle Financials Implementation team of GSI – Gestão de Sistemas de Informação, S.A.. I worked as an Oracle consultant mostly with Inventory, Purchasing, Order Management and Bills of Material modules. Participated actively in several implementations in different project phases and through out all phases in one major client. The functions included redefining processes, evaluation of client’s current softwares, training, implementation of… Show more From April 2001 to September 2003, I integrated the Oracle Financials Implementation team of GSI – Gestão de Sistemas de Informação, S.A.. I worked as an Oracle consultant mostly with Inventory, Purchasing, Order Management and Bills of Material modules. Participated actively in several implementations in different project phases and through out all phases in one major client. The functions included redefining processes, evaluation of client’s current softwares, training, implementation of Oracle Apps 11.0.3 and 11i, support after GO LIVE and functional support to specific customisations that client required.Projects/Clients sectors:o Pharmaceutical;o Industrial;o Manufacturing;o Distribution. Show less

In the Customer Care Department of TMN, which is a portuguese mobile telecommunications company. This job was mostly about claims management and back office work, concerning technical assistance, quality control. Frequent contacts with customers, customer managers and the legal department.