Helen Gao Email & Phone Number

Oxnard, CA, US

Princeton, New Jersey, United States

• Conducted scheduled office sessions to offer tailored assistance to undergraduate students in the Computer Science department, elevating their independent project outcomes
• Delivered structured weekly evaluations to guide students on their trajectory and methodologies
• Curated an array of NLP research materials tailored to accommodate diverse educational backgrounds and learning modalities, ensuring comprehensive student support

Alpharetta, Georgia, United States

• Leveraged full-stack software engineering expertise to optimize the company's platform by developing, testing, and releasing feature updates, improvements, and bug fixes using Angular for frontend and Java.
• Conceptualized and designed UI/UX improvements for targeted feature enhancements, ensuring optimal user experience prior to deployment
• Demonstrated proactive commitment to professional growth by delving into microservice technologies and design paradigms
• Delivered a compelling presentation to the Chief Product Officer and engineering division advocating for the integration of retrieval-augmented generation in ElasticSearch query creation as part of a generative AI.

Princeton, New Jersey, United States

• Conducted an in-depth NLP analysis of code-switching patterns in Mandarin-English using various transformer models, concluding that Chinese RoBERTa outperforms multilingual BERT in predicting the dominant language
• Employed advanced natural language processing methodologies to investigate the interplay of phonetics in code-switching, analyzing the frequency of specific speech sounds in Mandarin-English and benchmarking findings.
• Analyzed linguistic structures in code-switched dialogues, contrasting content and function word distributions across languages and genders, establishing that speaker gender has minimal impact on code-switching behavior

Princeton, New Jersey, United States

• Created a responsive web application for the nonprofit organization Share My Meals
• Spearheaded data hygiene for historical records, established and administered a PostgreSQL database, and designed user-centric functionalities including data forms and CSV data upload capabilities, fortified with.
• Communicated with users on a weekly basis, using their feedback to provide valuable insights and recommendations based on potential security issues, future applications, team expectations, etc.

Alpharetta, Georgia, United States

• Designed a mixed-effects model with Python (using NumPy, Pandas, Matplotlib) to forecast customer data usage and optimize AWS cost management through statistical and machine learning methodologies
• Collaborated weekly with the Chief Product Officer and Lead Data Scientist to address business queries and recommend data-driven solutions for executive decision-making
• Delivered comprehensive weekly write-ups, streamlining communication and action points
• Communicated key findings to CEO and CFO, influencing strategic direction by informing decisions on product pricing and customer policies
• Substantially reduced effort spent on data analysis by automating report generation for monthly customer meetings
• Honored during company all-hands meeting

Chicago, Illinois, United States

-Conducted accurate and high-quality translation and subtitling of Mandarin audio materials into English.-Maintained weekly communication with client to provide progress updates and address their specific formatting and stylistic requirements.

Spokane, Washington, United States

- Worked as a cashier and Guest Experience Leader to take and assemble orders, serve customers, and keep the lobby area clean. - Named Employee of the Week during the summer.