Responsible for all content, design, usability and digital marketing projects. Customers in Telecon, gastronomy, financial, logistics, health and other segments.• Managed a team, that in a short schedule, developed a Global Call Center company Careers Platform that allowed subscriptions, in different countries and languages, to job opportunities. The solution was launched in schedule and through its usability and quality more than 10 countries migrated to the new platform in a short period of time.• Co-created and managed a content management solution development to 60 sites in 5 languages for a Call Center company. The solution abled each site to be completely independent of the global structure, while maintaining the Look and Feel and core structure intact in a global view.• Created and implemented the new Content Management System for retirement fund, allowing the client autonomy to publish directly with no need for an agency to change any page in the site. In this project, after developing a strategy, I managed two fronts: Development and Content.• Developed and implemented the SEO (Search engine Optimization) strategy responsible for improving a Global Call Center company results and Alexa (An Amazon SEO tool) grades from 92 to 98. For these results, I managed a team that adjusted more than 1000 pages in 5 languages.• Created the strategy and conducted the migration process of a Wine Club business model from an offline to an online structure. I developed the Wireframe and the user experience so to enable that the interactions with the club were available and simple through an intuitive website. I supported the accomplishment of excellent commercial results and operational cost reduction, contributing to client’s retention.

Algodoce is a Foodtruck company based at Rio de Janeiro that provides cotton candy services for several kind of events. • I created the transport logistics model that allowed to optimize the capacity of doing several events simultaneously with a single vehicle. This model involved the understanding of the assembly, personnel, location and schedules to allow the optimization of the system.• I created and implemented business growth strategies, allowing the company to act from the participation in events, parties and fairs meanwhile creating new products that made the brand stand out among its competitors.• I did a strategic analysis that changed the focus of the company from a vertical growth model to an horizontal one, creating new portfolio options inside the market we were already inserted.

• I developed the usability and was the co-creator of all the content in a new web channel set to target the resellers of a major gas company.• Though this web channel, more than 80% of resellers migrate from an offline to an online interaction with the company in less than 6 months creating a more agile environment for their stock management. I also idealized a buy and sale section that helped spark the interest of the resellers in this new channel. This area created a new market between resellers that allowed big and small reselling operations to make more investments with less cost.• I created an analytics report model for a retirement fund portal that allowed the implementation of a continuous improvement flow for the assisted. It was necessary to create a usable and easy product that allowed a target that didn’t have experience with online products to interact reducing the need of offline interactions.• I managed the team that created and published all institutional content of a major gas company, meanwhile, I developed the launch strategy of the company new site.• For this site launch, I developed the social media plan, startup content and managed the channels after the launch with great results in a short time.• Created and managed social media contests of a major gas company that in all cases succeeded expectations in acquiring new users and engagement.• I was responsible for all the endomarketing social media activities of the company, from planning to creating and posting content.

• I produced the Carnival, Mother’s Day, Father’s Day, Children’s Day and Christmas photographic shoot for a large Rio de Janeiro Shopping Mall. In this job I coordinated photographers, make-up artists, hairdressers, models and catering to allow a major operation to be shot in a single day, in external and internal locations, reducing costs and creating a unique visual identity for the 2009 campaign.• I produced printed journals and magazines campaigns for several large Rio de Janeiro Shopping Malls. I worked in partnership with graphics and large media groups to mediate the deliveries between the agency creation team and the producers to attend to the client’s necessities.• I coordinated the install of advertisement material, such as banners and stickers, in large Rio de Janeiro Shopping Malls. I was responsible for making sure the constant installs happened as necessary so the materials were perfectly added when the sopping opened.