Joyce Eva N. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Eskimi is a programmatic ad-tech company providing data-driven solutions and rich media ads with DSP & DMP. It is trusted by more than 500 clients worldwide, working with well-known brands such as Coca-Cola, Samsung, Guinness, Dentsu and moreCountry Markets: Morocco, Tunisia, Egypt, Ivory Coast, Senegal, Togo, Gabon, Cameroon, DRC, Congo, France, Gabon, Guinea, Burkina Faso, Benin, Niger- Main client-facing point of contact for post-sale campaigns to ensure smooth execution and delivery;- Provide the highest level of customer service to clients;- Clarify any questions Ad Operations may have about the plan;- Prepare all the necessary components for launching and optimisation of campaigns;- Cooperate with Ad Operations to troubleshoot live campaigns;- Keep the Business Development team apprised of all key issues and updated throughout the campaign process;- Exhibit and provide a strong foundation of product knowledge and site features.- Gather and analyse campaign data results and communicates findings with clients;- Regularly educate agencies & clients on the best tips for performance.

Douala, Cameroon

Managed 7 brand : Tartina, Matinal, Kola, Big Gum, Mambo, Chococam and Benny, by defining and implementing a complete digital marketing and communication strategy deployed in advertising campaigns, on social media, public relations, websites, content creation and events.Edited content for social media, websites and internal communication via mail and posters, Edited and launched online advertising campaigns with Google Ads and Meta. Developed and launched a Search Engine optimization strategy for the 4 websites of the company. Developed and updated website content and hierarchy via WordPress. Organized product photo shoots, live filming and created other video content, Managed a team with 3 people and trained all the marketing team on digital marketingEdited and launched marketing games with purchase obligation and data collection.Achievements: Created Benny's brand identity on the Internet. Launched the "Kola’s National Day" concept with about 4 million people reached. Launched "Big Gum Master Brand" Campaign with about 12 million views with Ads, press and social media.

Douala, Cameroon

Managed 5 brands: Tartina, Matinal, Kola, Big Gum, and Mambo. Conceived and developed influence marketing strategies, Search Engine Optimization strategiesManaged social media accounts by creating content, interacting with the community, analyzing engagement data, identifying trends in customer interactions and planning digital advertising campaigns to build community onlineDesigned and created content for websites Achievements: Creation of at least 4 out of 5 brand websites. Creation of a digital publishing policy. Average increase of 67% in the engagement rate online. Creation and management of CHOCOCAM’s Linkedin page. Management of the Yummy Mummy Challenge campaign by Tartina.

Douala

Mise en place de la charte graphique de l'entreprise, Redaction administrative, productions de cartes de visites, en tête de courriers administratifs, pancartes, Tshirts...

Douala

Edited action plans for crisis communication, Managed internal and mass communication Campaigns by editing texts sms, USSD platforms, magazines, newsletters and all other materials needed. Made the marketing customer journey more fluid by identifying key pain points, proposing actions to solve the issue and evaluating these actions impact on the customer journey.Co-ordinated Communication & Marketing Projects, edited merchandising rules for different agenciesAchievements: 10% drop in the customer rate complaints on VAS, Implementation of a crisis management procedure (communication department), Orange Energie CBM campaign, End of PayAsYouGo technology (a major pain point in 2020)

Douala

Douala

Cameroon

Organized internal workshops and edited all internal Communication materials (flyers, posters, magazines etc..). Implemented digital strategies, Organized events by contacting all service providers and making sure they are on track. Implemented a corporate culture, Implemented strategies to develop a sense of belonging, and Managed all other HR Projects.Achievements: Increase in the participation rate of Orange Cameroon’s internal social network, Significant increase in the participation rate of employee events, 67% Growth of the Orange Cameroon LinkedIn account followers (in 4 months).

Douala

archived documents, picked calls and managed customer relationships, scheduled meetings, handled customer complaints, reviewed HR processes, and did other various administrative tasks (reception, reporting etc...) Management of staff orders. Achievements: Decrease in waiting time on device purchases from 2 months to 4 days.

Douala, Cameroon

Edited and launched newsletters (email campaigns), Prepared and implemented acquisition campaigns. Participated in public relations management.Achievements: Created and furnished the 1st institutional client contact database. Designed the 1st digital newsletter with a 53% open rate and +7% growth in 2 months.

Managed artistic projects by organizing video shooting, following up the production and the launch of the video clips Organized launch events, edited all communication materials and communicated on the launch of the video clip on social networks (Facebook, Instagram etc...), Conceived strategic proposal for the brand identity of the company's artists. Achievements: Got from an average of 10 reactions per Facebook post to more than 2600/posts. Got from 1000 Youtube views to 260k views on video productions. Significantly increased company awareness

Douala, Cameroon

Managed artistic projects by organizing video shooting, following up the production and the launch of the video clips Organized launch events, edited all communication materials and communicated on the launch of the video clip on social networks (Facebook, Instagram etc...), Conceived strategic proposal for the brand identity of the company's artists.

Cameroon

Edited and launched newsletters (email campaigns), Prepared and implemented acquisition campaigns. Participated in public relations management.

Douala, Cameroon

Social Media Management, Facebook Ads campaign launch, Brand Video editing, and Public relationship management.

Master 2 (M2), Communication Et Action Publique Internationales

Activities and Societies: Chargé de la communication et des projets du Réseau des Etudiants de la filière CAPI Membre de l'équipe de.

Diplôme Certifié Cpd, E-Marketing

Ciblage d'audience; Google Adwords; Affiliation – Développement de partenariats stratégiques en ligne; Prospection sur les réseaux.

Licence, Littérature, Mention Assez Bien

Activities and Societies: Club Musique (chant), Club communication Littérature Négro-Africaine