Customer Support Analyst
Current
Apr 2020 - Present
AeroLeads people directory · profile
Howie Kolb Email & Phone Number
Customer Support Analyst
at
Synchronoss Technologies
1 work email found
@gore.com
2 phones found area 602
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Analyst
Location
El Mirage, Arizona, United States
Company size
Who is Howie Kolb? Overview
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Quick answer
Howie Kolb is listed as Customer Support Analyst at Synchronoss Technologies, a with 1908 employees, based in El Mirage, Arizona, United States. AeroLeads shows a work email signal at gore.com, phone signal with area code 602, and a matched LinkedIn profile for Howie Kolb.
Howie Kolb previously worked as Technical Support Specialist at W. L. Gore & Associates (Contractor) and IT Helpdesk Technical Support Specialist at Greenberg Traurig Maher Llp. Howie Kolb holds Undecided, Technical / Customer Support Services from Estrella Mountain Community College.
Company email context
Email format at Synchronoss Technologies
This section adds company-level context without repeating Howie Kolb's masked contact details.
{first}@gore.com
86% confidence
AeroLeads found 1 current-domain work email signal for Howie Kolb. Compare company email patterns before reaching out.
Profile bio
About Howie Kolb
Experienced Information Technology Help Desk with a demonstrated history of working in the law practice industry as well as the education industry. Skilled in Analytical Skills, Customer Relationship Management (CRM), Contact Centers, Management, and Software Documentation. Strong information technology professional with an undecided focus in Technical / Customer Support Services from Estrella Mountain Community College.
Listed skills include Troubleshooting, Quality Assurance, Customer Relations, Telecommunications, and 10 others.
Current workplace
Howie Kolb's current company
Company context helps verify the profile and gives searchers a useful next step.
Synchronoss Technologies
10 roles · 34 years
Howie Kolb work experience
A career timeline built from the work history available for this profile.
Technical Support Specialist
W. L. Gore & Associates (Contractor)
Application support including but not limited to: • Supported remote connectivity with Citrix and VPN• Outlook 365 Rollout • Microsoft Office• Active Directory• Agile• Avaya One Agent• DLO• EAM• IAM• Ivanti• JD Edwards (E1)• Juno’s Pulse• Mobile Device Support for for IOS Devices utilizing Mobile Iron• OneLogin• Service Now• Teams• VIP Manager
May 2019 - Nov 2019
It Helpdesk Technical Support Specialist
Application support including but not limited to: Ivanti HEAT, Windows XP/7/10 and Office 2007/2012/365 Suite, West Law, Document management program: Filesite, and Kronos.• Supported remote connectivity with Citrix and VPN• In-depth Office 2007/2012/O365 formatting and support issues• Mobile Device Support for Blackberry Devices, and IOS Devices utilizing Airwatch• Supported Attorneys’ desktop and laptop machines across the globe. (40 offices, including international)
Jan 2013 - Mar 2019
Customer Service Quality Assurance Supervisor
Perceptis
My job is to implement, run, and strive to continually improve our Quality Assurance program that helps our agents provide the support and customer service that our clients need and expect. Being responsible for supporting, training, and coaching the QA Specialists on our team, and meeting directly with clients for QA calibration meetings.
Oct 2011 - Jan 2013
National Quality Assurance Specialist
Perceptis
My job is to implement, run, and strive to continually improve our Quality Assurance program that helps our agents provide the support and customer service that our clients need and expect.
Oct 2007 - Oct 2011
Mis - Help Desk Technician Ii / Pc Support
• Countrywide Mortgage, Technical System Support Analyst II• Support proprietary software, networking,hardware related issues • Working knowledge of the mortgage industry
Oct 2005 - Oct 2007
Jun 2003 - Oct 2005
Internal Technical Support Lead
Handled activating, deactivating, and troubleshooting Packet Data Service, two way text messaging, Circuit Data service, and Pop 3 email service as well as ISP issuesFunctioned as an internal support role to other coworkersResponsible for training, supporting and working with developers of newly implemented billing program
Nov 2000 - Jul 2002
Shift Supervisor
Aaa
Direct supervision of a call receiver / dispatcher team of 25+ peopleEmphasis on training, performance reviews, employee motivation, policy enforcement and conflict resolutionRebuilt the dispatch program from the ground floor, developing all aspects from training to softwareIn charge of all computer maintenance and upgradesAAA National - Design committee member for a GPS module that was added to dispatch softwareSpecialized in interviewing, training, performance reviews, reprimands, employee motivation and morale, billing, dispatch, policy enforcement and conflict resolution
Apr 1993 - Jun 2000
Shift Supervisor
Aaa Northwest Ohio
1993 - 1997
~4 yrs
Team & coworkers
Colleagues at Synchronoss Technologies
Other employees you can reach at synchronoss.com. View company contacts for 1908 employees →
CS
Chastity Sanchez
Colleague at Synchronoss TechnologiesKilleen, Texas, United States
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AN
Arina Noh
Colleague at Synchronoss TechnologiesAustralia
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VV
Vignesh Vishwanathan
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
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YG
Yogesh Gangadharaiah
Colleague at Synchronoss TechnologiesMysore, Karnataka, India
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NN
Narendranath Nayak
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
VC
Vageesh C B
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
AC
Allan Castro
Colleague at Synchronoss TechnologiesMetro Manila, National Capital Region, Philippines
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NC
Nicole Clark
Colleague at Synchronoss TechnologiesPhoenix, Arizona, United States
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PS
Pramod Sn
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
JD
Jagmohan Dash
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
Chastity Sanchez
Colleague at Synchronoss TechnologiesKilleen, Texas, United States
View →
AN
Arina Noh
Colleague at Synchronoss TechnologiesAustralia
View →
VV
Vignesh Vishwanathan
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
YG
Yogesh Gangadharaiah
Colleague at Synchronoss TechnologiesMysore, Karnataka, India
View →
NN
Narendranath Nayak
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
VC
Vageesh C B
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
AC
Allan Castro
Colleague at Synchronoss TechnologiesMetro Manila, National Capital Region, Philippines
View →
NC
Nicole Clark
Colleague at Synchronoss TechnologiesPhoenix, Arizona, United States
View →
PS
Pramod Sn
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
JD
Jagmohan Dash
Colleague at Synchronoss TechnologiesBengaluru, Karnataka, India
View →
2 education records
Howie Kolb education
Undecided, Technical / Customer Support Services
Estrella Mountain Community College
Education record
FAQ
Frequently asked questions about Howie Kolb
Quick answers generated from the profile data available on this page.
What company does Howie Kolb work for?
Howie Kolb works for Synchronoss Technologies.
What is Howie Kolb's role at Synchronoss Technologies?
Howie Kolb is listed as Customer Support Analyst at Synchronoss Technologies.
What is Howie Kolb's email address?
AeroLeads has found 1 work email signal at @gore.com for Howie Kolb at Synchronoss Technologies.
What is Howie Kolb's phone number?
AeroLeads has found 2 phone signal(s) with area code 602 for Howie Kolb at Synchronoss Technologies.
Where is Howie Kolb based?
Howie Kolb is based in El Mirage, Arizona, United States while working with Synchronoss Technologies.
What companies has Howie Kolb worked for?
Howie Kolb has worked for Synchronoss Technologies, W. L. Gore & Associates (Contractor), Greenberg Traurig Maher Llp, Perceptis, and Countrywide.
Who are Howie Kolb's colleagues at Synchronoss Technologies?
Howie Kolb's colleagues at Synchronoss Technologies include Chastity Sanchez, Arina Noh, Vignesh Vishwanathan, Yogesh Gangadharaiah, and Narendranath Nayak.
How can I contact Howie Kolb?
You can use AeroLeads to view verified contact signals for Howie Kolb at Synchronoss Technologies, including work email, phone, and LinkedIn data when available.
What schools did Howie Kolb attend?
Howie Kolb holds Undecided, Technical / Customer Support Services from Estrella Mountain Community College.
What skills is Howie Kolb known for?
Howie Kolb is listed with skills including Troubleshooting, Quality Assurance, Customer Relations, Telecommunications, Analysis, Community Outreach, Supervisory Experience, and Customer Service.
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