Manage a cafe and lead a team of specialty coffee professionals in a CBD cafe. Manage wholesale coffee sales, training and equipment needs for the state.

• Provide frequent analysis to the Marketing Operations Manager• Provided standard and ad-hoc reports to management• Writing and editing a fortnightly newsletter to communicate sales and marketing activity to the National Sales Team.• Support the Sales team in its mission to increase sales via timely provision of sales support material including printed collateral, hard and soft copy sales presenters and samples.• Assist the Marketing Operations Manager in the analysis and review the effectiveness implemented programs• Research and development of uniforms for Retail Merchandising teams to improve brand awareness and presentation in retail.• Provide support to the sales team on Brand guideline principles• Assist with the development of websites including proof-reading, providing photos and content.• Ensure all trade activities are communicated timely to all key stakeholders• Execution of Electronic Direct Mail campaigns for Office Customers. • Provided sales support for account managers and key account managers• Preparation of presentations for range reviews.• Expo/Trade event management – creation of conference packs, order forms, advertising and follow up for industry events.• Liaise with graphic agencies on creative briefs, organised printing in-line with all budgetary and brand guidelines• Research and assistance writing proposals for new product development• Comprehensive review of Trade Marketing Materials and collateral

Peros is a coffee wholesaler and is the the largest independent distributor of Fairtrade products to the foodservice sector in the UK. In my role as territory manager for London, I developed strong relationships with my customers and focused on adding value to their businesses. I proactively developed new business while growing my existing customer base. I actively used marketing campaigns and client relationship management tools to promote products and drive sales.Key achievementsTop new business achiever - 2013Exceeded targets for retention, growth and new business by 40%Won significant new business including provision of coffee to several large hospitals and universities in foodservice.Won key retail customers for our retail productsRenewed contracts and signed ongoing maintenance agreements with key clients.Instrumental in writing winning tenders for new business Effectively mentored a trainee sales manager.

In my role in the Marketing team, I was responsible for producing communication materials in accordance with the marketing and communication strategy.Key achievementsDeveloped written and visual copy for the company's website, social media feeds and monthly newsletter. Created an information resource to organize marketing photos and copy.Supported trade shows and interacted with members of the public at events such as the Hay on Wye Festival.Created a daily Media and social network monitoring report that was distributed company wide.Achieved KPIs including increasing number of facebook followers and newsletter subscribers.* Corporate Communications Resource Development* Information Management* Public Relations * Experiential Activity* Corporate and Press Office Support* Media Monitoring* Liaison with Cafédirect Producers* Website

* Personal Assistant duties for the director of the organization * Administrative Support* Editing and proofreading * Website management

Reception, administrative support and customer service for a busy accounting firm. My duties included all aspects of office administration, typing, filing, maintaining our client databases, accounts payable and receivable, debtor management, management of office supplies, lodging tax documents with the ATO, drafting and editing correspondence, archiving.

* Editor of the annual magazine* Public Relations * Project Management * Resource Management * Events Management * Administrative Duties