Heather Broman Email & Phone Number

Pittsburgh, Pennsylvania, United States

Munhall, PA

- Analyze Business Operations (Finances / HR ) and document Processes & Procedures- Review Technological Infrastructure & Manage Tech Upgrades / Implementations- Perform Marketing / Customer Engagement activities- Manage the Day-to-Day Business Operations

Pittsburgh, PA

Strategic consulting to define business problems, design solutions, and deliver a plan to execute. Primary responsibilities include:- Project Initiation: Development of the Statement of Work (SOW) w/ a clear communication plan & project delivery structure with timelines that are monitored and maintained throughout project- Project Execution: Researching.

Columbus, Ohio Area

Mediator between Business and Technology to make sure the best solutions are delivered to clients with the smartest and most secure technology available. Experienced in providing solutions and testing requirements for the following types of applications: - Risk Management System for User and Application Access, - Metrics Reporting, and- Infrastructure.

Searched for Judgements and Liens on persons who were buying new homes or refinancing existing homes - as well as performing searches on the homes themselves - and documenting findings in to our title generation application

Drafted Briefings and performed Interrogatories and Depositions for Civil and Criminal Cases. Documented and Notarized Deeds, Wills and Divorces. Also worked with various state government officials and hedge fund organizations.

Handled Customer Complaints and Inquiries into their ESPP's (Employee Stock Purchase Plans), ESOP's (Employee Stock Option Plans), and Common Stock Plans for Corporations in which BNYMellon is the designated Transfer Agent.

M.S., Security And Assurance - Information Technology

B.S., Social Sciences - Political Science, Psychology & Economics

Activities and Societies: National Honor Society Pre-Law SocietyOverseas Study Program - Israel, Spring 2009 Senior Thesis.