Horace Chong

Horace Chong Email and Phone Number

Fresh Graduate in Business Administration | Over 5 years of Admin/Customer Service related experience | Craving for position where I can put my skills for organization's best interest @
Horace Chong's Location
Johore, Malaysia, Malaysia
About Horace Chong

Goal-oriented and Collectivism Fresh graduate who look upon organization's interests. Experienced in industries where required exquisite customer care and administrative skill. Eager to use my knowledge to effectively serve your company in an admin position.

Horace Chong's Current Company Details
ZUIMATOU Hotpot

Zuimatou Hotpot

Fresh Graduate in Business Administration | Over 5 years of Admin/Customer Service related experience | Craving for position where I can put my skills for organization's best interest
Horace Chong Work Experience Details
  • Zuimatou Hotpot
    Receptionist/Service Crew
    Zuimatou Hotpot Jun 2022 - Present
    Johore, Malaysia
    1. Managed multiple phone lines and answered incoming calls in a timely and efficient manner. In addition, I optimize whole reservation system process via observing each customer's inquiries. Particularly, pre-written several professional reply on popular inquiries via function on WhatsApp business. Result a higher satisfaction level of our customer which increase sales success rate, while escalate my working efficiency.2. Endeavors in the recruiting process, specifically in developing training for new recruits together with my senior floor crew team. Up to now, trained over 20 floor crew employees to fit themselves in our fast-paced working environment. As a result,boosted review breaking over 4.0 barrier and maintained at 4.5/5.0 currently
  • King Kong Steamboat & Bbq
    Assistant Outlet Manager
    King Kong Steamboat & Bbq Jun 2020 - May 2021
    Johore, Malaysia
    Created reports and documents as requested by the outlet manager such as daily sales & purchase reports, organize invoices and employees' salary reports • Implemented a customer feedback system that proactively resolves customer issues before they become complaints• Built and maintained good relationships with customers, resulting in increased loyalty and repeat business

Horace Chong Education Details

Frequently Asked Questions about Horace Chong

What company does Horace Chong work for?

Horace Chong works for Zuimatou Hotpot

What is Horace Chong's role at the current company?

Horace Chong's current role is Fresh Graduate in Business Administration | Over 5 years of Admin/Customer Service related experience | Craving for position where I can put my skills for organization's best interest.

What schools did Horace Chong attend?

Horace Chong attended Southern University College.

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