Heather Morris Email & Phone Number

Tiverton, Ontario, Canada

ProSci Certified Change Management Practitioner.Applied a structured change management approach and methodology for effective organizational change caused by projects and change efforts.Completed change assessments and evaluated results to create the appropriate change management strategies and tactics where required.Developed a set of actionable and targeted change management plans based on a situational awareness of the details of the change and the groups being impacted by the change.Identified potential risks and anticipated points of resistance. Developed specific plans to mitigate or resolve the issues.Created and managed measurement systems to track adoption and monitor change progress.Attended and participated in project meetings, available to stream sessions.Experienced in stakeholder assessment and people facilitation skills over the project lifecycle to ensure adoption readiness.Provided weekly progress updates when required to the project leads.Worked with a team of consultants, built relationships and collaborated with stakeholders and business partners.Highly collaborative with the ability to connect, build trust, and co-create plans and actions with all levels of the business as well as technology team.Background in building strategy and executing tactics for stakeholder engagement, communication, and training plans.Ability to learn technical changes and translate them in simple, easy to understand communications.Be an active and visible coach to business leaders as well as the Change Management Team.Actively participated in continuous improvement by contributing recommended ideas, best practices, lessons learned, etc.Ability to identify change management risks within projects and facilitate mitigation plans with Program leads.Exemplified and consistently demonstrated our core competencies of customer focus, communicates effectively, collaborates, instills trust and self-development.

Bruce, Ontario, Canada

Acute Health & Safety Consulting is a network of allied and Certified Health, Safety and Disability Management Professionals supported by Human Resources, Labour Relations, and Legal Support Staff. Collectively, we are dedicated to providing the client with expert knowledge, timely service and industry leading results.We will customize our programs and services to suit each client’s individual needs affording them practical, achievable and cost driven results.Our proven leadership and sustainable programs have provided our clients with answers from everyday ordinary solutions to the cutting edge in Claims Management, Health & Safety, Transportation and Human Resources Ongoing Support.At Acute we believe there is something to be said for old-fashioned, prompt, courteous, and knowledgeable customer service. We follow through on our promises. We listen to our clients. We develop a rapport based on earning respect and reciprocate that to our clients and service providers in all of our business pursuits. We take pride in being honest to ourselves, to our clients, and to our communities.At Acute we believe it is essential to keep our clients “in the know” with essential developments, legal and legislative changes, obstacles as well as solutions. We believe that in order to assist our clients with their business, they must understand ours.At Acute you will always get honest, upfront answers and prompt service. We believe in teaching and guiding our clients rather than dictating and mismanaging our client’s expectations.

 Safety & Environment; o Working within unionized and non unionized environments with multiple unions and CBAso Develop and train OHS policies and procedures to CSA, OHSAS, and WSIB standardso KPI reporting to government bodies within specification and deadlineso Trained, lead, and managed investigations, root cause & gap analysiso Proactive oriented approach with emphasis on wellness, return to work/stay at worko Supporting of front line management and business needs without compromising the safety of workerso Working with Sr management through lean efficiencies and optimizations in the face of cutbacks and restructuringo Responsibility over EHS matters at multi-site locations with staff oversight of ~3000 EEso Completed audits of safety program and evaluated safety improvement plans in conjunction with business practices and ministry directives Disability Claims Management; o Industry leading Cognitive Beahvioural Therapeutic Approach to claims managemento Innovative and sustainable problem solving and resolutiono Management and Adjudication of self and third party funded STD, WSIB and LTD claim fileso created and trained RTW and disability management programs, policies and procedureso Facilitated Manager Mental Health Training as well as workplace violence and harassment trainingo Partnerships with multi-disciplinary health providerso Engaging and working with union personnel to improve labour relations and working conditions Physical Demands Analysis & Ergonomic Assessments; o Development of tiered template for initial, secondary and complex assessmentso Developed policy and protocol to accompany programo Performed evaluations and assessments to protocol with follow up and corrective measure implementation

Alliston, Ontario

Set clear strategic direction for the facility environmental, health and safety programs; establish plans/objectives consistent with that direction utilizing a risk based approach; lead Early and Safe Return to Work initiatives; monitor progress against corporate targets and communicate results. Lead a team consisting of an Occupational Health Nurse and contract Physiotherapist and Physician. Act as point of contact for the facility for all EHS audits, WSIB audits and corporate reporting requirements. Partner with HR Manager to monitor attendance issues related to EHS and conduct departmental risk based training. Manage EHS budget. Partner with plant Facilities Engineer to drive energy reduction initiatives and achieve Lean Energy Program requirements.

Mississauga

Lead National audit, planning, development and implementation of Safety Managed Systems approach in accordance with CSA Z1000 suite. Direct reports included claims management personnel by Distribution Center and host of Secondary Service providers nationally Developed national best practices for policy and procedure standardization and expectations to CSA, OSHAS 18001, COR and PIR. Extensive National exposure with Provincial Occupational Health and Safety Acts & regulations, Worker’s Compensation Boards, Environmental and Waste Management Legislation and Guidelines Analyzed and reported on corporate KPI measures and goals to Senior Leadership Team nationally and to Global Corporate Lead a 27% reduction in injury frequency and a 19% reduction in severity Nationally YTD Ensured regulatory compliance with MOL, MOE, WCB, etc. Focus on Accident investigation, risk analysis and root cause to lead to prevention strategies and improve overall safety culture for both hourly and salary employees Developed and implemented corrective action recommendations, training, process and procedural changes as well and policy and procedure development