Hayden C. Email & Phone Number

Houston, Texas, United States

Handle multiple accounts in a fast-paced environment.Respond to incoming customer inquiries, develop accounts and generate quotes and orders.Follow up on daily quotes/orders. Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge.Work with customers to help ensure they are getting correct product for job, answer any technical questions the customer may have.Strive to build relationships with current and new customers to help increase sales.Work with outside sales to promote customer growth and assist on customer visits.Work with production to ensure on time delivery or expedite orders.Process credits, returns, and assist with any invoice discrepancies.

Houston, Texas, United States

Maintain warehouse operations for larger customer base. Help develop sales plans and marketing strategies.Assist in targeting high potential customers and to increasing product sales.Assist in introducing new product offerings.Technical Hose assembly and Fitting sales. Improving warehouse processes that lead to reduced costs and increased efficiency.Strive to build relationships with current and new customers to help increase sales.Work with outside sales to promote customer growth.Work with production to ensure on time delivery or expedite orders.Forklift Certified

Houston, Texas, United States

Specialized in maintaining OEM accounts. Short and Long term Demand Forecasting. Respond to incoming customer inquiries, develop accounts and generate quotes and orders using the Tribute system.Following up on opportunities using TDF.Work with customers to help ensure they are getting correct product for job, answer any technical questions the customer may have.Strive to build relationships with current and new customers to help increase sales.Work with outside sales to promote customer growth.Work with production to ensure on time delivery or expedite orders.Process credits, returns, and assist with any invoice discrepancies.ASN/Invoicing for Customer Portals.

Houston, Texas

Handle multiple accounts in a fast-paced environment.Respond to incoming customer inquiries, develop accounts and generate quotes and orders using the Epicor P21 system.Follow up on daily quotes/orders using Salesforce.Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge.Work with customers to help ensure they are getting correct product for job, answer any technical questions the customer may have.Strive to build relationships with current and new customers to help increase sales.Work with outside sales to promote customer growth and assist on customer visits.Work with production to ensure on time delivery or expedite orders.Process credits, returns, and assist with any invoice discrepanciesMinor social media marketing.

Houston, Texas

Data entry using the prophet P21 and NetSuite ERP system. Entering purchase orders and quotes from email, fax and phone. Assisting customers with product availability, pricing, order status, product match-up, service parts substitutions, shipping information, and other functions necessary to serve customer accounts.

Houston, Texas Area

Complete Hydraulic Hose Assembly (Marken, CC450 and CC650.) Shipping and Receiving, Inventory, Supply and Quality control. Order prioritizing and fulfillment (P21,Netsuite) via UPS Ground/Freight, FedEx and Rush Courier. Help maintain and train for daily Houston operations. Customer communication, problem solving, and minor offsite visits. Responsible for all daily documents and paperwork.Accomplishments: Warehouse Key Holder. Promoted to Customer Service in August 2017. Named Most Positive Team Player and efficient in all Houston Operations during 2019 first quarter.