Helen Craddock Email & Phone Number

Seaton, England, United Kingdom

Lutterworth, England, United Kingdom

Project Management: • Design and implement a walk-in off-grid refrigerator• “Adjustable pizza” pig pen and extension into woods• Partial Walipini installation• Managed Sage accounts • Created and managed a Crowdfunder page

Yeovil

AW101 Electrical Fitter

Lewes, East Sussex, United Kingdom

Successfully managed NPD projects through their entire project lifecycle alongside a number of smaller projects.Using my technical expertise to help direct projects through to completion. Collaborating with R&D, Sales and Customers to help steer NPD projects towards a sustainable product roadmap, considering national and global transport industry regulations, standards and trends. Excellent track record for stakeholder engagement and negotiation. Projects realised on time and within budget demonstrating exceptional team work, communication and risk management.

A global technical customer support role covering electrical systems and products, back office software, hardware and wiring. Tasks included; giving the best advice over the phone or by email, carrying out fault diagnosis and repairs on-site, project implementation, installation, servicing, creation of user guides and documentation, training, product testing and reporting user feedback for product improvements.Always providing a friendly and supportive service which resulted in customers requesting, and my subsequent promotion to primary support contact for key accounts across Europe

Global

Providing myself with the opportunity to increase my life experience, becoming multi-culturally aware, developing my language skills, increasing my resilience and patience, and volunteering to help small communities across the world.During this time I learnt Spanish (intermediate) and Portuguese (basic), managed Hostel bookings, landscaped a jungle garden, built animal shelters, worked at a dog rescue shelter, taught English (TEFL), and had many other exciting adventures and experiences to boot!Countries I have visited include: Bali, Cambodia, Laos, Australia, Thailand, Malaysia, Brazil, Colombia, Peru, Bolivia and Barbados.

Completed Avionic Class 2 engineering authorizations for Lynx M7, Lynx M9a, Gazelle and Apache helicopters. Carrying out; daily and technical flight servicing, fault diagnosis repair and maintenance tasks of all avionic equipment (hardware, software and wiring). Familiar with aviation publications and procedures, wiring diagrams and technical documentation.Mentor to junior technicians to support their training goals and increase their experience of working with aircraft in a pressurised environment.Adopted additional responsibilities to ensure Hangar health and safety is maintained to the highest standard.Submitted GEMS suggestions to improve routine procedures making them more efficient and cost effective.

Agile Project Management; Agile Delivery

National Vocational Qualification, Engineering Maintenance (Communication Electronics), Level 3

Btec, Project Management, Level 4 Professional Diploma

National Vocational Qualification, Equality And Diversity, Level 2

National Vocational Qualification, Engineering And Technology (Electrical/Electronic), Advanced Diploma

National Vocational Qualification, Performing Engineering Operations, Level 2

National Vocational Qualification, Level 2

Application of Number Improving Own Learning and Performance Working with Others ICT Communication

National Vocationsl Qualification, Aat - Accountancy, Level 2

Advanced Subsidiary, English Language And Literature, General, C

Gcse, E, , It, French, Geography, Maths, 2X Science, Re,, B/B, C, C, C, B, B, C/C, C

English Lit/Lang B/B Maths B Science C/C IT C French C Textiles C Geography B RE C

Certificate, Permaculture Design

Activities and Societies: Permaculture AssociationOnline Permaculture Design Certificate