Chris Snoke Email & Phone Number

Salt Lake City, Ut, Us

Redmond, Washington, Us

• Created comprehensive White Papers showcasing MIDAS’s innovations and strategic impact.• Contributed to the M365 FastTrack BA SharePoint portal for updates, resources, and tracking.• Wrote engaging newsletters celebrating achievements and inspiring collaboration.• Conducted deep-dive SME interviews to extract metrics and technical narratives for White Papers.• Curated team highlights and blended achievements with project milestones for newsletters.• Ensured clarity, consistency, and professionalism by following the Microsoft Manual of Style.• Collaborated with developers, managers, and stakeholders for insights and content accuracy.• Used Power BI insights to make data-driven decisions for content planning and development.

Monrovia, Ca, Us

• Completed a short-term contract creating technical marketing copy for a line of AI-assisted tools.• Translated technical content from whitepapers into concise, audience-focused B2C copy.• Tailored copy for developers, managers, and owners, emphasizing technical and business value.• Collaborated with SMEs to ensure accuracy and integrate use cases of AI-driven insights.• Simplified technical jargon while using visuals like flowcharts and screenshots to enhance clarity.• Developed content for developer wikis, ensuring readability and engagement for a mixed audience.• Highlighted AI capabilities, showcasing benefits like test automation and predictive analytics.

Ogden, Utah, Us

• Created DoD-compliant documentation for hardware and containerized apps in SGML format.• Documented Kubernetes processes for managing containerized apps in military aircraft systems.• Authored guides for modular systems, deployment procedures, and mission configurations.• Maintained data integrity and security in all configuration and data management processes.• Developed workflows and documentation using MS Office tools and Adobe Creative Cloud.• Improved accuracy and clarity of existing Technical Orders through thorough research.• Assisted in creating white papers, proposals, RFPs, SOPs, and SOWs for aerospace projects.

Provo, Utah, Us

• Boosted local SEO clicks by 144% through strategic, targeted search optimization efforts.• Enhanced website visibility and traffic via effective SEO strategies and content optimization.• Developed accessible UX content, adhering to ADA/WCAG standards for inclusivity.• Directed contract writers and coordinated stakeholders to ensure project success.• Created compelling DIY content, driving engagement and building a loyal audience.• Led email marketing campaigns to foster stronger customer engagement and retention.• Managed social media channels, increasing brand awareness and customer interaction.• Enabled analytics tagging and automation for better reporting and retargeting.• Analyzed web performance data to identify opportunities for site improvements.• Collaborated with franchise owners to develop local content marketing initiatives.• Utilized MOZ, SEMrush, GA4, and Data Studio to create insightful dashboards.

Bad Homburg, Frankfurt, De

• Created FDA-compliant product documentation for dialysis treatment devices and accessories.• Developed business proposals to enhance the R&D department's capabilities and innovation.• Translated complex data into clear, concise content, demonstrating strong research skills.• Managed SharePoint content and white papers, and presented findings using OneDrive.• Partnered with cross-functional teams to deliver high-quality project documentation.• Utilized medical terminology to ensure accurate, compliant communication and documentation.• Enhanced remote collaboration using SharePoint for global engineering and research teams.• Employed Windchill PLM for effective document control and product lifecycle management.• Designed detailed PowerPoint presentations to simplify and convey complex information.• Led the initiative to onshore container testing, improving overall testing efficiency.

Lehi, Ut, Us

• Directed SEO, managed content, and created meta, increasing organic traffic by 597%, tripling Domain Authority.• Expanded company from 75 to 500+ employees, achieving $80M in monthly sales.• Implemented SEO and BI using Google Analytics, Data Studio, New Relic, SQL, Tableau, Excel.• Optimized content with Drupal, HTML/CSS, enhancing UX and ensuring ADA/WCAG compliance.• Worked with chemists, legal, and product managers to ensure FDA-compliant labeling.• Managed content localization, improving optimization for foreign markets.• Collaborated with cross-functional teams to deliver projects accurately and on time.• Created performance reports to track metrics, improving site issues and user experience.• Automated tagging and processes, reducing user funnels and cart abandonment.

New York, Ny, Us

• Refined audience during Penguin/Panda updates and increased Buy Button Clicks by 209%.• Expanded a portfolio from $350K to over $5 million in annual revenue across 17 sites.• Created engaging content and metadata on endpoint protection, data recovery, and backup.• Wrote cybersecurity articles for B2B audiences, cited in academic papers and Wikipedia.• Researched data storage technologies to ensure accurate and technical content creation.• Conducted SEO, audience analysis, and keyword research for optimized content performance.• Managed social media presence and engagement under my Google authorship persona.• Curated content to enhance authority and improve search engine visibility effectively.• Used tools like Site Catalyst, Adobe Creative Suite, and PowerPoint for content creation.• Collaborated with editorial teams to develop content strategies and manage site portfolios.• Crafted and managed content while aligning with stakeholder expectations and goals.

Ogden, Ut, Us

• Edited AP wire stories for content, punctuation, and voice as a Copy Desk Editor.• Created Business section layout; edited images and generated stock/commodity quotes daily.• Utilized Microsoft Office and InDesign for layout, copy editing, and publishing tasks.

• Produced Business Requirements Documentation and user manuals for mortgage software.• Managed SOX Compliance and Third-Party Risk Management programs for project adherence.• Created user personas, brand narratives, and microcopy for enhanced user experience.• Developed training materials, user guides, and technical white papers.• Utilized Jira, Microsoft Word/PowerPoint, Adobe Dreamweaver, and PHPStorm.

• Kaddas Enterprises: created equipment cover installation manual• T.D. Williamson: created technical manual for equipment assembly and operation• LabCorp: documented product development of blood screening technology • Software: Microsoft Office; Adobe CS; Robohelp; Dreamweaver; InDesign; Framemaker (DITA)

• Objective: produce product installation, user manuals, and maintenance documents.• User Testing: ran use cases while creating process illustrations to demonstrate functionality.• Technical Writing: managed online knowledgebase and print publication layout.• Graphic Design: produced network diagrams, flow charts, and instructional illustrations.• Software: Jira; Microsoft Office: Word; Adobe: Robohelp, FrameMaker.

Ogden, Ut, Us

Taught and tutored English as a Second Language to international students attending the college.

Taylorsville, Utah, Us

Tutored English as a Second Language to international students and refugees attending the college.

Bs, English With Professional & Technical Writing Emphasis

English/Graphic Design