Heather Curtin Email & Phone Number

Kirkland, WA, US

Seattle, Washington, US

• UX, UI and product design for enterprise SaaS software for operating marine and rail terminals.
• Workshop facilitator
• Design specifications
• UI component design

Seattle, Washington, US

• UX and product design for desktop, mobile and VR applications for operating marine and rail terminals.
• Mockup and prototype creation in Adobe XD and Axure
• User flows
• Usability testing - in person and remote
• Design thinking and workshop facilitation
• Initiated and led accessibility efforts

Seattle, Washington, US

Designed a project management and database application to facilitate administration of Second Chance Pell Grants. Worked with developers for implementation.

Seattle, Washington, US

• Working with an early stage startup, our team redesigned their current Minimum Viable Product based on competitive research and interviews to include more features, clearer information hierarchy and more intuitive.
• Increased System Usability Scale (SUS) of website from 34 to 85
• Created persona, customer journey map, task flow and initial wireframes

Lima, OH, US

• New product development strategy and implementation. Product management and design of housewares for multiple brands and product lines. Bring kitchen and housewares products to market for house brand and multi-channel.
• Designed and launched 30 cookware and bakeware products for Taste of Home license - Developed graphic pattern, textures, and colors for diverse materials - Created a design language for line - Worked with multiple.
• Coordinated bringing customer specific products to market, including for Walmart and Crate & Barrel, including overseeing product updates, packaging approval and 3rd party testing/audits
• Standardized item naming and suggested retail prices in price list
• Confirmed and updated duty rates and tariff codes for imported products
• Created and presented sales representative training materials

Irvine, CA, US

Industrial design and engineering for new consumer electronics product to launch a startup. Creation of iterative SolidWorks models and drawings to integrate PCBA, other electrical components, and housing and to improve ergonomics. After initial launch, continued implementing product updates and served as a CAD/design consultant to new products.

Rancho Cucamonga, California, US

• Concept development, product design and customer presentations for Good Cook branded and private label kitchen tools; collaborated with sales force and channel managers to deliver conceptual images and products to key.
• Designed the 2010 Back to College promotional kitchen gadget program for Walmart, consisting of 6 SKUs

Kent, WA, US

• Executed all aspects of product design including competitive product testing, patent research, sketching, mockups and prototypes, CAD, graphics, product specifications, product approval and vendor communication.
• Lead designer for Target, Walmart and Bed Bath & Beyond accounts; generated and implemented product concepts to increase sales and meet margin requirements
• Analyzed tooling cost data to determine trends and cause of change and developed formulas to predict tooling costs of future products
• Initiated and led category-wide competitive product analysis to provide internal and external customers with market insights and created strategic sales tools
• Executed category analysis and strategy for storage and organization products which resulted in a line extension of updated and newly designed products to increase Progressive’s presence in the category
• Designed Magnetic Measuring Spoons, winner of I.D. Magazine Annual Design Review Honorable Mention 2008 and Real Simple Magazine Product of the Year

Boston, MA, US

• Year-long, full-time internship assisting with design and research for GE branded appliances.
• Designed, compiled and presented microwave concepts for GE’s 2005 line at Walmart with the goal of improving client communication and increasing GE’s microwave business share
• Created materials for consumer research on style trends and microwaves to support R&D direction
• Initiated, organized and maintained material/resource library to provide single point of reference for department

Mba, Marketing And Sustainability

Bs, Industrial Design