Snr Faults Coordinator (Metering)
CurrentTransition back into energy after 7 years in Telco
Mar 2023 - Present
AeroLeads people directory · profile
Henry Cvik Email & Phone Number
Snr Faults Coordinator (metering)
at
Intellihub Group
1 work email found
@momentum.com.au
2 phones found area 141
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Snr Faults Coordinator (metering)
Location
Melbourne, Victoria, Australia
Company size
Who is Henry Cvik? Overview
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Quick answer
Henry Cvik is listed as Snr Faults Coordinator (metering) at Intellihub Group, a with 179 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at momentum.com.au, phone signal with area code 141, and a matched LinkedIn profile for Henry Cvik.
Henry Cvik previously worked as Operations Lead at Skybridge Group Pty Ltd and Senior Specialist / Field Work Management - Operations at Nbn™ Australia.
Company email context
Email format at Intellihub Group
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{first}.{last}@momentum.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Henry Cvik. Compare company email patterns before reaching out.
Profile bio
About Henry Cvik
I am an accomplished people leader with solid track record in vendor management and process improvement across Energy and the Telecommunications industry. My approachable style allows me to build strong relationships with stakeholders across all organisational levels. I have a breadth of experience across various business functions and a savvy commercial acumen. I am committed to ensuring that vendors deliver the best outcomes, processes are efficient and costs are reduced wherever possible.Key Strengths Strategic thinker who is proactive and results orientated with a focus on continuous improvement.Solid business acumen with a broad understanding of the interlinking of various business functions.Self-motivated, with ability to work autonomously or as part of a team.Excellent negotiation, influencing and conflict management skills.Strong analytical focus with demonstrated accuracy and attention to detail.Wide ranging technical aptitude.Key AchievementsNBN – Exceed work closure KPI target by 3% and meet daily OLA’s around daily WIP returns < 2hrs (NBN’s second largest delivery partner performing up to 6000 activations a day)NBN – worked with deliver partner’s finance team and Nbn IT to reduce ‘not fit for payment’ claim rejections by 92%.Momentum - implemented Alternate Testing Minimum Requirements – 60% reduction in both cost and customer outages (5 year programme).Momentum – renegotiation of metering contracts, overall cost reduction of 5% achieved over 4 years (Nil CPI adjustments in the period).Origin – promoted Origin’s Acumen Metering as preferred metering vendor, suppling 3500 meter points in their first year of operation. Maintained effective working relationship with 7 competitor suppliers appointed across additional 16,500 commercial and industrial connection points.Feel free to contact me at henry.cvik@gmail.com
Listed skills include Business Process Improvement, Project Delivery, Energy, Management, and 9 others.
Current workplace
Henry Cvik's current company
Company context helps verify the profile and gives searchers a useful next step.
Intellihub Group
11 roles
Henry Cvik work experience
A career timeline built from the work history available for this profile.
Operations Lead
Skybridge Group Pty Ltd
• Managed a team of specialist, team leader, project co-ordinator and work schedulers involved in nbn fixed wireless network in remote and regional Australia. Responsible for activities encompassing installations, maintenance, testing and upgrade programs via BAU scheduling as well as mobilisation of resources to remote locations.• Managed day to day activation and assurance activities (and small projects) associated with Ericsson/nbn contract• Planning, prioritising and scheduling of work across 12 hour day• Accountable for for delivery of key nbn KPI's • Central point of contact for TIO and EU escalations• End user and contractor bulk SMS communications / field bulletins• Demand / Capacity Management
Dec 2021 - Jan 2023
Senior Specialist / Field Work Management - Operations
• Pattern management of problematic work – proactive incompletion of upcoming work modeled on unique asset and network identifiers• Customer SMS notifications, validation and payment processing / contract renewal• Management of stakeholder enquiries and escalations within Connect and Assurance field activities, across Residential, Business and E&G segments - pertaining to upcoming work orders. • Management of nbn tickets of work impacted by mass disruptions and COVID related events
Jan 2019 - Oct 2021
Dispatch And Completions Manager / Hfc Network Optimisation
Employed to manage a team of specialists responsible for performance management of Telstra, Service Stream and BSA in NBN’s HFC network optimisation activities - encompassing component testing and remediation in excess of 250,000 locations nationally. prior to product re-launch of HFC technology
May 2018 - Mar 2019
Dispatch And Completion Manager / Workflow Management
Employed to manage team of 3 FTE and drive contractor performance (Service Stream) through the use of on the day monitoring of field activities (in excess of 6000 daily work orders nationally) to identify Work Orders in jeopardy of missing SLA. Driven root cause analysis of capacity and fallout and work with key stakeholders to deliver strategies to resolve. Managed NBN delivery partners successful execution of Work Orders on the day of appointment, ensuring NBN’s Right First Time (RFT) targets and Order to activate lead time metrics are achieved.
Mar 2016 - May 2018
Responsible Person / Metering Team Leader
Employed to manage a team specialising in contestable metering, electricity distributor relationships, meter data providers. Managed contract and SLA negotiation with Momentum's preferred panel of metering suppliers. Responsible for dispute resolution of meter equipment faults and associated testing, billing and data integrity issues. Responsible for new meter installation, meter reading complaints and distribution invoicing. Responsible Person regulatory activities associated with National Electricity Rules, Metrology Procedures and representation at various AEMO forums. Developed and delivered Momentum's Alternate Testing Minimum requirements Program with significant cost savings.
Aug 2012 - Feb 2016
Contestable Metering Team Leader
Jul 2010 - Aug 2012
Contestable Metering And Compliance Analyst
Feb 2007 - Jul 2010
Major Accounts Consultant
Feb 2006 - Feb 2007
Sales And Service Advisor - Sme/Residential
Sep 2004 - Feb 2006
Customer Service Advisor
Aug 2003 - Sep 2004
Team & coworkers
Colleagues at Intellihub Group
Other employees you can reach at intellihub.com.au. View company contacts for 179 employees →
NR
Nishanth Rodricks
Colleague at Intellihub GroupAuckland, New Zealand
View →
AM
Anindita M.
Colleague at Intellihub GroupMelbourne, Victoria, Australia
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KS
Keshava Subbarao
Colleague at Intellihub GroupBengaluru, Karnataka, India
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CF
Chris Floyd
Colleague at Intellihub GroupGreater Brisbane Area, Australia
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AA
Abrar Ahmed
Colleague at Intellihub GroupAuckland, New Zealand
View →
DS
Denver Stroud
Colleague at Intellihub GroupBeaumaris, Victoria, Australia
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SY
Shane Yodgee
Colleague at Intellihub GroupThe Rocks, New South Wales, Australia
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SS
Sachin Suresh
Colleague at Intellihub GroupGreater Sydney Area, Australia
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AM
Ash Madoo
Colleague at Intellihub GroupGreater Melbourne Area, Australia
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MB
Megan Bryant (Mathie)
Colleague at Intellihub GroupAuckland, New Zealand
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Nishanth Rodricks
Colleague at Intellihub GroupAuckland, New Zealand
View →
AM
Anindita M.
Colleague at Intellihub GroupMelbourne, Victoria, Australia
View →
KS
Keshava Subbarao
Colleague at Intellihub GroupBengaluru, Karnataka, India
View →
CF
Chris Floyd
Colleague at Intellihub GroupGreater Brisbane Area, Australia
View →
AA
Abrar Ahmed
Colleague at Intellihub GroupAuckland, New Zealand
View →
DS
Denver Stroud
Colleague at Intellihub GroupBeaumaris, Victoria, Australia
View →
SY
Shane Yodgee
Colleague at Intellihub GroupThe Rocks, New South Wales, Australia
View →
SS
Sachin Suresh
Colleague at Intellihub GroupGreater Sydney Area, Australia
View →
AM
Ash Madoo
Colleague at Intellihub GroupGreater Melbourne Area, Australia
View →
MB
Megan Bryant (Mathie)
Colleague at Intellihub GroupAuckland, New Zealand
View →
FAQ
Frequently asked questions about Henry Cvik
Quick answers generated from the profile data available on this page.
What company does Henry Cvik work for?
Henry Cvik works for Intellihub Group.
What is Henry Cvik's role at Intellihub Group?
Henry Cvik is listed as Snr Faults Coordinator (metering) at Intellihub Group.
What is Henry Cvik's email address?
AeroLeads has found 1 work email signal at @momentum.com.au for Henry Cvik at Intellihub Group.
What is Henry Cvik's phone number?
AeroLeads has found 2 phone signal(s) with area code 141 for Henry Cvik at Intellihub Group.
Where is Henry Cvik based?
Henry Cvik is based in Melbourne, Victoria, Australia while working with Intellihub Group.
What companies has Henry Cvik worked for?
Henry Cvik has worked for Intellihub Group, Skybridge Group Pty Ltd, Nbn™ Australia, Momentum Energy, and Origin Energy.
Who are Henry Cvik's colleagues at Intellihub Group?
Henry Cvik's colleagues at Intellihub Group include Nishanth Rodricks, Anindita M., Keshava Subbarao, Chris Floyd, and Abrar Ahmed.
How can I contact Henry Cvik?
You can use AeroLeads to view verified contact signals for Henry Cvik at Intellihub Group, including work email, phone, and LinkedIn data when available.
What skills is Henry Cvik known for?
Henry Cvik is listed with skills including Business Process Improvement, Project Delivery, Energy, Management, Analysis, Business Analysis, Stakeholder Management, and Negotiation.
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