Are you looking to add a motivated problem solver with superior customer relation skills to your customerservice team? I believe that my proven communication skills, upbeat attitude and ability to learn undertight deadlines will make me an effective sales representative. I am a highly results-oriented customer services associate with over 8 years’ experience building productive and positive relationships with diverse customers. I thrive in team settings, work efficiently to solve customer problems, and always stay cool under pressure. The qualities I will bring to your teaminclude:Customer Service:I have a proven track record in solving customer issues related to product use, troubleshooting and billing in an effective and professional manner. After certain sales, I follow-up calls for six months, if customer was satisfied with our service.Professional Attitude:As my references will attest to, I have a knack for always staying positive and upbeat, regardless of thesituation, whether it's an unhappy customer or an unusually busy call volume. Unhappy customers were treated with respect and open ears and heart to resolve any problems.Passion and Motivation:I have a true passion for customer service and take pride in helping make consumers happy. I am alsohighly motivated to progress in my career and eager to grow and succeed in a fast-paced environment.I have accomplished Highest marks for customer satisfaction. Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/ service complaints and customer satisfaction.
Listed skills include Leadership, Microsoft Word, Microsoft Excel, Customer Service, and 2 others.