Fully remote medical secretary role managing the end-to-end processing of patients results, case management and ensuring results are delivered to immigration and to patients within strict timeframes. Daily liaison with doctors and team members to ensure patients receive efficient, confidential and quality services. Focus on best practices, confidentiality and case management.

A multi-faceted administrative and customer service role allowing me to excel in communication with colleagues and clients. Team Lead, responsible for overseeing and creating effective standard operating procedures, end to end processing of clients' data and working closely with Consultants for smooth and confidential processing of medical information.

A diverse role managing multiple systems to optimize and streamline operations throughout a large charity organization. Go-to person for planning, implementing and training teams though multiple systems launches.

Front of House and Section Waitress, quickly became a vital part of the team as an efficient all-rounder; training new staff, taking on reception duties, answering phones, taking bookings and using Open Table. Focus on events coordination under the events manager, weddings and corporate functions; vital in set up, liaison and ensuring high standard of service to clients.

Bar Supervisor and Front of House professional. Managed all ordering of alcohol and dry goods for effective running of day to day behind the scenes. Efficiently and quickly reduced the running costs of stocks to a low margin.

Farmhand, fulfilling visa requirements in Australia. Live in role involving strict discipline and excellent communication whilst working in a small team to control invasive plant species in North West Queensland.

First point of contact for customers, operating POS and retail sales with an administration focus; menu typing, online order processing and social media management. Quickly became the go-to for new and existing staff and a shop all-rounder.

First point of contact in busy medical practice, answering telephones, responding to emails whilst maintaining a high standard of professionalism and discretion. Ensuring high quality service and standard of work. Quickly moved into a leadership role preparing practice for important visits, dealing directly with customer complaints and issues, office management (ordering equipment etc) and staff management of monthly Rota and diary.

Assistant Manager in a popular sushi bar. Duties included answering busy phones for delivery orders (up to 80 calls in a serving), managing a small staff (three chefs and two sous chefs, managing the floor and serving walk in customers.

Host on ACTS overland trucks with duties of catering, guiding and overseeing guests and managing tight trip itineraries as well as controlling finances.