Executive Assistant
Current• Providing Executive Assistant support to two executives - Director of Adult Social Services and Director of Public Realm.• Effectively managing the work schedule, workload and brought forward system in consultation with the Directors and regularly inform them of appointments, actions and deadlines. • Managing and co-ordinating the Director’s diary ensuring efficient use of the Director’s time; arrange appointments and organise meetings and events, taking responsibility for venue and background papers and any follow up actions. • Managing mail/electronic mail invitations addressed to the Director and respond to items on own initiative where appropriate or delegate/escalate items for response to other Leadership team members (Directors and Heads of Service, Service Manager). • Ensuring an exemplary customer focused reception to the Director’s personal and telephone callers, screening incoming telephone calls and where appropriate solve problems and queries without reference to the Director. • Undertaking administrative / secretarial support for the Director including preparation of PowerPoint presentations, preparation of meeting agendas, minute taking, and creating and maintaining e-filing for key meetings and projects. • Supporting managerial oversight of escalated contact in the service including complaints, Freedom of Information requests, Member Enquiries, and Subject Access Requests.• Working collaboratively and flexibly with colleagues across Care Health and Well Being, including covering for CHW EAs where required, to provide a seamless service to the CHW Directors.