Key roles and responsibilities included:• First point of contact for customer for freight, warehousing, customs clearance, and delivery queries. • Focus on sales and marketing aspect of company.• Import-export pricing.• Import-export documentation.• Liaise with shipping agencies, partners, and carriers for the competitive rates.• Prepare quotations and issue invoices.• Provide updates to the customer on the shipment status daily.• Gather and ensure the accuracy of all shipping documentation meeting the import and export requirements.• Work closely with the customs clearing agency to ensure that all the consignments are customs cleared on time within the grace period. Make sure no demurrage and storage charges incurred.• Work as a team with other colleagues to carry out work smoothly.• Ensure customers satisfaction by providing high quality service.• Make a sales call to introduce company, product, and services to get a new business.• Sending an email to the clients and prospects providing / promoting logistics solutions that support their supply chain needs.• Provide sales projections and forecasting to the manager.• Send statement of account to customers and follow up for outstanding payment if required and when asked by credit controller.• Perform other duties as assigned.

Key roles and responsibilities included:• Processes purchase orders, verifies payables, and ensures other details entered to operating system are as per the Proforma Invoice• Send shipping instructions to shippers/suppliers.• Coordinate shipment details with suppliers.• Perform review of documentation to ensure that all shipping documents adhere to customs regulation. • Obtain necessary approvals from Environment Protection Committee and Civil Defense in order to import chemicals, hazardous and fire rated products.• Tracking, tracing, and updating the status of shipments on a daily basis.• Effective communication with customers, vendors, and co-workers through a high volume of e-mails, phone calls and verbal contact.• Prepare and submit various reports to management when requested this includes open orders, incoming shipments, values and comparison.• Liaison between warehouse and custom broker to ensure timely clearance and receipt of shipment.• Performs other duties as assigned.

Key roles and responsibilities included:• Safety and security responsibility that includes access control, emergency response, patrols etc.• Dealing with and managing all resident queries and requests.• Scheduling and maintenance of unit cleaning and maintenance.• Dealing with visitors and maintenance of visitor logbook.• Completing check in/check out process.• Daily reporting to the building management.• General project management and administrative duties.

Key roles and responsibility included:• Verification that documents received were in line with shipments details.• Attached shipping barcode to documents and upload into the RCS (Record capture system).• Sorting all documents out by department and scanned it to the portal and archive hard copies for turn over to the government.• Arranged and participated in regional conference call to stay updated with the new document management procedures.• Perform other office duties as assigned.

Key roles and responsibility included:• Point of contact between work control department and the client. Receiving phone calls in a polite and courteous manner, responsible for email correspondence and resolving issues reported to the service desk by clients.• Operated and maintained a work order service desk and Maximo computerized maintenance management systems which were utilized for facility operations and maintenance.• Create work order by judging priorities of work to be performed.• Maintained the appropriate completion of documents.• Scanned, filed and archive completed work orders.• Performed maintenance and technical works assisting in operating and maintaining Maximo service work order system to track and assign work orders for repairing building systems, electrical systems, small machines, equipment belonging to operations and maintenance (O&M) contract facility sites and structures.• Complied with work order systems to interpret work orders, performing work, and complete work orders.• Managed the filing, storage, and security of documents.• Arranged and participated in reginal conference call to stay updated with any changes in Maximo and work order systems and project works.• Overall responsibility for the operations work of the office.