Senior Business Development Specialist
CurrentKey roles and responsibilities included:• First point of contact for customer for freight, warehousing, customs clearance, and delivery queries. • Focus on sales and marketing aspect of company.• Import-export pricing.• Import-export documentation.• Liaise with shipping agencies, partners, and carriers for the competitive rates.• Prepare quotations and issue invoices.• Provide updates to the customer on the shipment status daily.• Gather and ensure the accuracy of all shipping documentation meeting the import and export requirements.• Work closely with the customs clearing agency to ensure that all the consignments are customs cleared on time within the grace period. Make sure no demurrage and storage charges incurred.• Work as a team with other colleagues to carry out work smoothly.• Ensure customers satisfaction by providing high quality service.• Make a sales call to introduce company, product, and services to get a new business.• Sending an email to the clients and prospects providing / promoting logistics solutions that support their supply chain needs.• Provide sales projections and forecasting to the manager.• Send statement of account to customers and follow up for outstanding payment if required and when asked by credit controller.• Perform other duties as assigned.