Hector D. Email & Phone Number

New Brunswick, NJ, US

• I direct Johnson & Johnson’s backup and disaster recovery team, providing recoverability from data deletion, corruption, or infrastructure losses. We work with our Information Security and Risk Management (ISRM).
• Developed recoverability strategy to support shift from on-perm to cloud-based compute environments.
• Ensure compliance of data center security, risk management, and documentation is met.
• Partner with and educate auditors leading to improved and more insightful audits.
• Balance stakeholder objectives with corporate policy, contractual and regulatory requirements.

Louisville, Colorado, US

• I directed all aspects of establishing and growing a Mission Critical practice leveraging Servtech's 20 years’ experience building power distribution and control equipment. Led the design and manufacturing of:
• Modular, containerized edge data centers including their physical security, fire protection, cooling, and secure network connectivity sub-systems.
• Power distribution systems for hyperscale data centers.Promoted Servtech through speaking engagements, blogging, and through the publication of articles establishing position as thought leader in the industry.

• Provided expert advice on enterprise strategy and secure technology management..
• Consulted with the Government of Lithuania regarding attracting an anchor tenant to establish a data center considering issues brought about by the EU’s General Data Protection Regulation (GDPR)..
• Consulted with CIO of a SaaS company with product lines for home-healthcare, and drug screening the successful selection and deployment of a secure messaging service.
• Consulted on data center capacity and security planning for a leading provider of cable, entertainment and communications products resulting in better resource utilization of their hybrid cloud infrastructure.Operated.

Dallas, TX, US

• Oversaw delivery of facilities management and professional services for a large multi-national bank. Directed professionals in Hong Kong, London and Tokyo. Managed 3rd party vendors supporting data center operations.
• Business development for professional services resulted in a 65% expansion of the managed environment, securing contracts expanding the portfolio at 26 new client locations in 23 countries.
• Successfully negotiated vendor contracts in close collaboration with legal and financial counsel balancing the interests of all parties with particular attention to international tax implications.
• 100% contract renewal rate achieved by driving continuous service management improvement.

Austin, Texas, US

• Optimized the global utilization of over one million square feet of data center and colocation facilities supporting private and public cloud computing environments. Worked closely with senior IT leadership in regards.
• Closed real estate brokerage service contracts, and directed the procurement of engineering design firms, construction management, and colocation services with contract values in excess of $100M.
• Strategic planning and execution of new construction, consolidations, expansions, and the use of leased facilities. Drove portfolio consolidations saving in excess of $10M/year.
• Developed staff to improve service delivery to Oracle’s lines of business. The team was able to delay $160M in capital expenditures while meeting business requirements for critical infrastructure.

Lakewood, Colorado, US

• Managed the delivery of cost effective 7x24 customer support services for over 2000 users in 30 countries across the globe for Cardian BCT (before it became TerumoBCT).
• Succeeded in saving employer over $250K/year by developing and implementing an IT governance program.
• Directed local and remote staff, who were responsible for help desk, client computing, and procurement for the North American, European, Asian, and Latin American regions.
• Reduced support costs by implementing an asset management process and an enhanced call-tracking system.

Santa Rosa, California, US

• Delivered availability, quality, regulatory compliance, and disaster recovery planning for 30 data centers in the Americas. Directed activities of 120 professionals providing guidance for cost-effective service delivery.
• Achieved savings of over $105M through a combination of outsourcing and restructuring the corporate IT infrastructure. Directed the consolidation of three data centers into one as part of the IT restructuring.
• Developed and implemented operational processes to provide cost-effective, 99.999% system uptime for remotely managed data centers following ITIL practices.
• Managed IT disaster recovery exercises to identify areas of vulnerability and recommended measures for their mitigation. This work minimized financial exposure by eliminating system downtime for systems processing.

Houston, Texas, US

• Other positions at HP included:
• Marketing Manager
• IT Manager
• IT Engineer
• Product Service and Support Manager
• Product Marketing EngineerResponsibilities included leading a global support services organization.