- Solution Architect offering 15+ years of progressive experience in various roles across all aspects of IT Business Solutions, Analytics, Pre-Sales, Quality Assurance and Project Management.- Proficient in analyzing and managing large enterprise level applications in SCM, CRM, Automotive Retail, E-Commerce and IT Service Management.- Driving Service Now implementations of Service Portals, Order Guides, IT Service Management processes, Asset Management, CI configurations and Performance Analytics Dashboards.- Expertise in working with client’s business executives and end users to interpret business needs, conduct requirement gathering workshops, understand pain points and formulate business requirements- Proficient in ideate, create and support proof of concept (POC)/demos, design workflows and present solutions to client and multiple stakeholders.- Extensive Experience in working on pre-sales proposals, gap analysis and case studies.- Always maintains deep knowledge of industry and technology trends as well as standards, to identify business opportunities based on domain market dynamics.- Project Management expertise in execution of projects with waterfall, iterative as well as agile methodologies.- Managed large project teams ensuring quality deliverables by meeting multiple project objectives on-time and in-budget.- Performed major role in implementation of CMMI processes as a SEPG member.- An Effective Leader with distinguished abilities in people management, coordination, solving problems and developing strategies.