Herbert S. Email & Phone Number

United States

Mount TVs and shampoo carpets and furniture

United States

Educate, Design and Install home security with ADT

Morrow, Georgia

Kennesaw, Georgia

Crofton, Maryland

Looking to hire in the DMV area

Greater Atlanta Area

design security systems for adt

Rockville, Maryland

• Sell Comcast's products and services (video, high speed internet, phone and home security)
• Acquire new and upgrade current subscribers by conducting door to door canvas, appointment or referral solicitation in assigned territory.
• Systematically review assigned territory to insure dwelling units are contacted on a prescribed, periodic basis.
• Prepare and execute subscriber sales applications and arrange for installation date.
• Upgrade and improve sales presentation and knowledge of products, services and rate changes.
• Maintain required record keeping and reporting of all sales and service activities.

Alpharetta, GA

• Trained and developed newly promoted field sales managers.
• Handled escalated customer service issues and saved cancellations.
• Conducted workforce planning and management
• Negotiated credit approvals with 3 nationwide financial institutions.
• Maintained 40 field sales monthly that spanned 3 states.
• Controlled daily crisis situations during field operations

Alpharetta, GA

• Assisted customers with account analysis and right size them to correct calling plans.
• Serviced and troubleshot all devices as Tier 1 technical support.
• Convinced customers to upgrade current devices and add new features on their plans.
• Averaged 45 equipment upgrades a month in 7 month span.
• Assisted with training and moral boosting of sales force.
• Handled 50 customers a day and controlled customer escalations without assistance from upper management.

Duluth, GA

• Conducted face-to-face interviews, telephone interviews and e-mail correspondence to prospective students to determine their educational needs, concerns and interests.
• Facilitated orientation and registration day activities.
• Mentored and closely assisted students through the admissions process.
• Communicated (verbally) approved presentations to promote programs to prospective adult and high school students.
• Generated personal referrals.
• Participated in school retention efforts and maintained constant contact with active students through graduation.

Lawton, OK / Denver, CO/ Roswell, GA

• Managed 5 sales teams and 1 satellite office in the southeast region of the U.S.
• Created and maintained Profit and Loss statements for at least 35 monthly field sales that spanned 10 states.
• Filtered potential customers’ credit situations in efforts to gain credit worthiness approval from nationwide financial institutions.
• Directed daily motivational sales meetings and training of new and current sales representatives.
• Conducted daily door-to-door solicitation and scheduled telemarketing appointments.

Ft. Sill, OK/ Iraq

• Maintained and supervised Operations Command Center.
• Served in Operation Iraqi Freedom from April 2003- April 2004.
• Supervised and trained 6 personnel to enhance their professional growth.
• Compiled information and presented briefings on confidential US operations, situations and tactics.
• Skilled at quickly working well under pressure to prioritize and focus on issues during Operation Iraqi Freedom.
• Skilled team trainer on advanced military computer systems.

Fayetteville, North Carolina

Basic administrative duites along with phone answering duties.Provided apartment tours and encouraged prospects to give referals.Help property maintain a 97% fulfillment requirements.

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services

Criminal Justice

Diploma, Law, Justice And Security