Heather Vickers Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Services Recruiter working across multiple Cisco organizations while managing high volumes to fill essential positions with top industry talent. Specialize in partnering closely with Hiring Managers, including Senior Leadership, to fill roles with a limited candidate pool, while focusing on a highly efficient and streamlined process.• Quickly and efficiently analyze a hiring need and tailor the requisition to meet the hiring manager’s specific requirements and company guidelines• Advise the hiring manager on the recruitment process and ensure process and compliance requirements are met• Source, Screen and evaluate possible candidates, delivering only high-quality, qualified candidates to the hiring manager.• Conduct prescreen calls and review application / resumes to gather key information from candidates, and articulate and sell Cisco culture and business initiatives• Interface with teammates and Leads to improve and enhance staffing model• Create, negotiate, and extend offers• Manage the interview and onboarding process to ensure compliance and efficiency• Interview scheduling of both internal and external candidates, arranging travel when needed• Guide candidates though interview and hiring process to ensure best possible candidate experience• Candidate Tracking in Virtual Edge and Sieble• Expertise in internet-based recruiting tools and applications such as LinkedIn, CareerBuilder, Indeed, Boolean searches, Virtual Edge, and Social Media • Manage candidate mobility including but not limited to domestic / international relocation and immigration• Proven results working in a metrics driven environment (TTF, KPI)• Currently hold a Social Media for HR Specialist and Strategist Certification with Cisco

San Jose, Ca, Us

Provide support to High Volume Recruiters on the America’s Engineering Staffing Team, ensuring the successful completion of an enhanced on-boarding process.• Assist and partner with recruiters on requisition creations, approval path creation and execution• Serving as the main point of contact for candidates, recruiters and hiring managers during the employee on-boarding process• Creating offers for both internal and external employees• Ensure candidate profile and requisition detail compliance to aid the efficiency of the on-boarding process, in conjunction with the New Hire Data Entry Team utilizing Cisco’s applicant tracing system Virtual Edge• Interview scheduling of both internal and external candidates, arranging travel when needed• Manage candidate immigration and visa processing

Work closely with owners to provided direct HR support / management to the owners and staff of Stepping Stones.• Provide direct HR support and management to owners and staff• Process all background checks for potential new hires• Tracked and scheduled employees for state required training hours• Review applications, scheduled and headed all interviews for potential new hires• Process all workers comp claims• Prepare and manage payroll processing • Oversee and complete employee evaluations• Maintain all employee files, complete all office filing• Data entry for payroll and accounting• Developed and maintain working relationships with the DACA, state Health Department, and other key companies

Raleigh, Nc, Us

Serve as direct liaison support between the City of Raleigh Water Distribution department and Human Resources.• Preparation and processing payroll using Peoplesoft• Provide direct support to Water Distribution Supervisor, various staff members• Examined all employee records and created New Employee files for three department locations• Reviewed all applicants for prospective new hires • Processed all background check and drug screens for all prospective new hires• Handled trouble-shooting problems and product solutions• Prepared travel arrangements for the Water Distribution Department• Enrolled employees in classes needed to maintain training hours• Managed office work flow and coordinated face to face appointments for staff members• Distribute, screen, and mail related correspondence to over 80 staff members including personnel/classified materials.• Managed employee files with strict confidentiality, maintained all department filing• Processed and managed all workers comp claims

Houston, Texas, Us

• Create and promote a structured and efficient collaborative team environment• Service as direct liaison support between IT and Human Resources • Set goals, establish priorities, manage resources, and develop concepts and approaches• Coordinate activities of clerical personnel• Organize office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services • Evaluate office production, revise procedures and constantly devise new forms to improve efficiency of workflow • Establish uniform correspondence procedures and style practices • Formulate procedures for systematic retention, transfer, and disposal of records • Review clerical and personnel records to ensure completeness, accuracy and timeliness• Submit material requisitions; track and maintain all IT Government Property, exceeding $20M• Provide direct support to Regional IT manager; supervise various staff members• Resourcefully managed office work flow, face to face appointments, and direct personnel vital to driving operations to optimal performance levels• Diligently assist upper-level directors including senior managers with daily activities including: drafting reports and meeting minutes, maintaining calendars, preparing travel arrangements and overseeing daily correspondence

Irving, Tx, Us

• Built dynamic relationships with clients; utilize exceptional project management skills in planning, coordinating, scheduling, and producing promotional events• Managed the payroll process for the entire Southeast region, utilizing ADP online software• Examined records to ensure accuracy of transactions and compliance with applicable laws and regulations• Processed all background check and drug screens for all prospective new hires • Administered the company’s HR function; develop a positive staff mindset; support managers in their daily HR duties • Conducted investigations regarding sexual harassment, discrimination, hostile work environment, and discipline• Maintained awareness and knowledge of contemporary HR practice and provide interpretation to directors, managers and staff within the organization• Handled trouble-shooting problems and product solutions• Administered COBRA unemployment insurance packets; processed all Equal Employment Opportunity Commission claims for the South East; compiled new hire paperwork• Distribute, screen, and mail related correspondence to 60 different branch locations including personnel/classified materials