Responsible for the governance, risk and compliance at this fast-paced payment processing company as they expand into new territories, both geographically and operationally. Working with the business and executives, as part of the senior leadership team, to ensure the organisation can reliably achieve objectives, address uncertainty and act with integrity and supporting principled performance at every level. Ensuring compliance with internal policy, external regulations and global standards including AML/KYC, PCI DSS, ISO 27001, ISO 22301, ISO 37301 and GDPR.

Responsible for the data security, governance, risk and compliance functions within the organisation whilst actively promoting, supporting and coordinating the Integrated Management Systems and ensuring compliance with policy, regulation and standards. Working directly with the Executive Team, Senior Managers and employees to promote best practice and compliance to agreed processes and procedures within Information Security, Cyber Security, Quality, Environmental, ESG, Health & Safety and Energy Standards. Leading on initiatives that build and engender a culture of compliance, risk management and continuous improvement throughout the business.

Lead Auditor (ISO27001, ISO27701, ISO22310, ISO9001, ISO14001, ISO45001), Partnering with businesses of all sizes to deliver independent and objective audits to assess client’s management systems in accordance with ISO standards. Conduct detailed audits, assess client controls and determine conformance, nonconformance and opportunities for improvement. Discuss audit findings with Top Management, report writing and preparation of three-year audit cycle planning including stage 1 and stage 2 assessments, surveillance and recertification.

Exploring entrepreneurial opportunities and travelling. Continuing professional development.

Leading global assignments in investment banking, high street banking, financial services, insurance, utilities, and government sectors. Delivering frameworks/management systems compliant to ISO 27001, ISO 22301 and ISO 31000 groups of international standards. Served as a global service continuity management lead with people management responsibility. Oversaw all aspects of service continuity including contingency planning, supply chain management, BIA, and gap analysis/audit to customer and industry standards. Interacted with multiple third parties to deliver operational integration of multiple major technology partners. Headed global teams and managed budgets for various internal and external customer projects from start to end. Met and, in many cases, exceeded internal and external client expectations by delivering and presenting regular progress summaries and benchmark reporting. Delivered SME input for internal and external client management meetings and steering groups. Led the design and execution of client contingency plans along with policy and guidance documents. Facilitated global and local DR failover testing, business rehearsals, and senior team workshops.

A permanent consultancy role including assignments in investment banking, high street banking, car hire, insurance, retail and travel industries. I delivered risk based service continuity solutions in all recognised BCM disciplines, along with IT service continuity managment assignments including risk management, workshops and staff training, testing programmes, risk assessment (BIA), plan strategy/development and Disaster Recovery. Associated supply chain resilience and supplier management on behalf of clients.

A SME role encompassing the management of operational risk, including business continuity and information security. Excellent people skills necessary to manage and motivate a large number of staff who were not direct reports, including SME guidance and presentations to company directors. Delivered a complete business continuity planning and testing program whilst managing company operational risk and reporting.