• Serves as IT application architect and technology lead for Care Domain on wellness, hehavioral health and pharmacy programs. • Develops architecture overview diagrams (AODs) with related technical details (systems, interfaces, and data flows) to ensure successful project execution in accordance with agile methodologies and Systems Development Lifecycle. • Utilizes an IT architecture and design approach to ensure resiliency, scalability and availability based on three basic guiding principles: modularity, resusabilty, and defined standards, enabled by data liquidity, platform solutions, APIs and microservices. • Responsible for modernization of Florida Blue applications, databases, interfaces and platform solutions that enable essential business functions and member services, leverging APIs and microservices to automate process flows for care management, improving member outreach with timely, personalized interactions based on clinical data. This resulted in exceeding KPIs for utilization management and care gaps closures to improve HEDIS measures for Medicare Advantage. • Regarded as subject matter expert in applying appropriate use of technology solutions and leads efforts to cultivate innovation. • Establishes and maintains relationships with IT and business area partners to evaluate design options based on cost, feasibility, time-to-value and ROI. • Supports strategic goals and alignment of people, process, technology and data to improve operations, drive business agility and deliver exceptional member experience. • Participates in proposal reviews and demos to evaluate and select IT vendors and partners. • Provides technical guidance on cloud adoption strategy. • Establishes and maintains vendor relationships to evaluate capabilities and influence changes in future product releases. • Presents informational briefings to Care Domain leadership team related to industry best practices and emerging technology.

• Serves as Product Manager for Visolyr cloud-based platform providing data liquidity, interoperability and API tools to rapidly integrate and enhance EMRs, clinical applications and digital health solutions in a microservices architecture• Led data strategy and architecture design at Geisinger Health System to support next-generation analytics platform, EMR optimization and cloud migration strategy for IaaS, PaaS and SaaS• Designed and implemented a chronic disease pilot program for Blue Cross/Blue Shield Association using analytics derived from claims and clinical data for improving patient outcomes and reducing costs through better care coordination and patient engagement for at-risk patients• As Senior Business/Data Architect for Enterprise reporting modernization project for Beacon Health Options, analyzed business and technical requirements, developed new data models (SQL Server & Business Objects Universe), and designed Webi and Crystal Reports• Developed a data strategy, implementation plan and technology roadmap for CMS quality improvement and value-based payment initiatives• Led EMR integration project to develop APIs for consent management, e-consults, prior-authorizations and virtual care solutions• Manages development and implementation of Enterprise reporting & dashboards, including Webi, Crystal Reports, Tableau, Qlik & Power BI• Provides vision, mission and strategy on all engagements, while cultivating a culture of innovation, collaboration and teamwork• Provides systems integration, IT architecture and cloud computing expertise with focus on security, performance, business agility, scalability and operational excellence• Hands-on experience with AWS/EC2, MS Azure, Google Cloud Platform and Salesforce Health Cloud

• Managed implementation of analytics tools for digital health solutions that improve patient engagement and clinican efficiency• Assessed and aligned staff expertise and experience to create Integrated Product Teams (IPTs) for agile client delivery • Presented Executive Leadership briefings and prepared reports to support business strategy, planning and budgeting• Served as an advisor and subject matter expert on emerging technology, industry trends and best practices for digital transformation, including IT governance, data strategy, cloud migration, architecture assessments, API management tools and business process improvement

• Managed modernization of enterprise reporting tools, executive dashboards and line-of-business applications for Dept of Veterans Affairs, improving key metrics for benefits enrollment, eligibility determination and claims processing• Streamlined business processes using workflow automation, collaboration and reporting tools • Implemented program prioritization and resource allocation methods and coordinated activities among team members• Created decision optimization and data visualization proof of concept using SAS modules• Validated user requirements to assess alignment with existing enterprise solutions and data environment

• Provided IT acquisition support and cost estimating for Centers for Medicare & Medicaid Services (CMS)• Conducted feasibility studies, life-cycle cost analyses, evaluation of alternatives, and return on investment estimates• Developed source selection criteria and related process improvements to streamline procurements• Utilized data integration tools to populate Enterprise-level Webi reports and performance scorecards for assessing KPIs• Developed use cases and scenarios for vendor demos and updated software design documentation• Briefed senior Government officials at periodic budget execution and program reviews

• Led project activities through planning, analysis, design and deployment of enterprise reporting solutions• Developed evaluation criteria and scoring methodology for project prioritization and resource allocation• Supported enterprise-wide strategic planning and business transformation• Developed an integrated data environment and reporting tool utilizing SAP Crystal Reports and Xcelsius• Led business case analyses on solutions and developed ROI forecasts

• Conducted mission-critical, real-time operations and systems analysis during test and readiness phases• Developed detailed policies and procedures to ensure operational excellence, optimize system performance and mitigate risk• Trained new hires and managed special projects as assigned, including leadership development programs

Provided requirements analysis, knowledge management and systems integration for the Federal Highway Administration, National Highway Institute. Prepared market studies and needs analysis for identifying, developing and delivering innovative customized solutions. Led software development projects, analyzed performance metrics and coordinated application deployment schedule. Implemented key elements of the clients’ content management plan and data mining effort. Translated technical requirements into appropriate content and delivery methods.