Joyce Healy

Joyce Healy Email and Phone Number

CC&B/C2M Conversions and Reporting Analyst at Healy Solutions Inc. @ CIS QA INC “Utility Testing Experts.”
Ellicott City, MD, US
Joyce Healy's Location
Ellicott City, Maryland, United States, United States
Joyce Healy's Contact Details

Joyce Healy personal email

About Joyce Healy

PROFESSIONAL PROFILE Dedicated results driven analyst with 20 years architecting IT solutions utilizing various Oracle technologies. Recent experience includes 4 years designing solutions surrounding the Oracle Customer Care & Billing system (CC&B) for a major utility company. Multiple successful data conversion projects including CC&B and 3 Maximo implementations. 15 years designing and implementing solutions for the Oracle Applications Enterprise Resource Planning ERP system, both technical and functional. Actively engaged in various capacities of the industry such as project management, data conversions and data warehousing and reports design, development and implementation utilizing Oracle Tools such as SQL, PL/SQL, Oracle Data Integrator, Oracle Warehouse Builder and Business Objects. Interested in playing a lead role architecting solutions and crafting strategies in various problem domains and technologies at both a challenging and rewarding environment.SPECALIZED SKILLSDevelopment Tools: SQL, PL/SQL, SQL*Plus, SQL*Loader, Unix shell scripts, Oracle Parallel Query, Unix, java, Pro*C, TOAD, SQL Developer, Oracle Data Integrator (ODI), Oracle Warehouse Builder (OWB), OMB*Plus, Business Objects, jDeveloper, Discoverer, Developer, Oracle Reports, Oracle Forms, Optio Forms developmentCOTS Applications: Oracle Customer Care & Billing (CC&B), Maximo, Oracle Applications Financial and Supply Chain modules (11i and 10.7 versions), Datastream 7i and MP2, HP Quality CenterDatabases: Oracle 7 to Oracle 11g RAC (Real Application Clusters) architecture

Joyce Healy's Current Company Details
CIS QA INC “Utility Testing Experts.”

Cis Qa Inc “Utility Testing Experts.”

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CC&B/C2M Conversions and Reporting Analyst at Healy Solutions Inc.
Ellicott City, MD, US
Employees:
4
Joyce Healy Work Experience Details
  • Cis Qa Inc “Utility Testing Experts.”
    Cis Qa Inc “Utility Testing Experts.”
    Ellicott City, Md, Us
  • Cis Qa Inc “Utility Testing Experts.”
    Data Conversion Lead
    Cis Qa Inc “Utility Testing Experts.” May 2024 - Present
  • Healy Solutions, Inc.
    Owner
    Healy Solutions, Inc. Jan 2006 - Present
    Us
    Healy Solutions provides IT personnel for major corporations.
  • Healy Solutions, Inc.
    Cc&B Analyst
    Healy Solutions, Inc. Jan 2004 - Present
    Us
  • Ey
    Cc&B Conversion Consultant
    Ey Mar 2020 - Feb 2024
    London, Gb
    Developed functional and technical designs for conversion of Landlord, Pay Plans, Payment Arrangements, Credit and Collections, Bills and Customer Contacts CC&B entities. Conversion designs are from multiple legacy mainframe systems including Coned’s CSS and Orange & Rockland’s Customer Information System (CIMS). Reviewed designs with Coned and Orange and Rockland business SME’s and obtained approvals.Developed conversion source side reconciliation technical scripts for Coned and Orange and Rockland business units using SQL Developer and ODI. Source conversion reconciliation code was developed for all master “V” entities and transactional entities, including financial balances. Reviewed reconciliation results with Coned technical and business leads and obtained approvals of source data for all master and transactional data elements. Performed peer reviews of source side queries for the Coned business.Obtained PCR for maintenance of approved functional and technical designs and updated designs based on Azure DevOps change requests and retrofits. Worked on defects and change requests as needed.Assisted in direct conversion of Coned’s CC&B Steam and Off System Billing system (CC&B 2.6) to new CC&B 2.8 application.
  • Sure Power Consulting
    C2M Data Analyst
    Sure Power Consulting Apr 2017 - Mar 2020
  • Sure Power Consulting
    Pl/Sql Deveoper/Analyst
    Sure Power Consulting Apr 2014 - Apr 2017
    I'm currently designing views to be used by the CC&B reports. Also conducting knowledge transfer sessions for the Cognos reports developers and answering CC&B specific application type questions. Also designing CC&B reports
  • Dsfederal
    Business Data Analyst
    Dsfederal Dec 2012 - Apr 2013
    Rockville, Maryland, Us
    Migration and re-hosting project for US Department of Health and Human Services, Program Support Center, Debt Collection and Management Services (DMCS) System. The project is migrating the client’s DMCS application from an IBM mainframe COBOL CICS/VSAM application to a UNIX/Oracle.Responsibilities include converting, testing and validating 150+ SAS reports.Extracted data from 40+ mainframe VSAM files and loaded into similar Oracle database tables. Maintained data file inventory for use during migrations and UAT testing.Created SQL queries used for validating data loads. Conducted Oracle database training for mainframe developers using SQL developer.
  • Sogeti
    Consultant
    Sogeti 2002 - 2013
    Paris, Paris - Issy-Les-Moulineaux, Fr
    Consulting to Exelon and Baltimore Gas & Electric Co.
  • Baltimore Gas & Electric
    Lead Data Warehouse Analyst
    Baltimore Gas & Electric Jul 2012 - Dec 2012
    Baltimore, Md, Us
    Team lead and liaison between on-shore and off-shore development for the CC&B reporting team. Was responsible for assigning off-shore project work.Designed and developed critical financial and billing reports for the CC&B application. Tuned SQL reports using parallel query or rewriting the underlying queries. Tuning was a critical component to the reports development due to the nature of the application and the volume of data in the various result sets. Tested Oracle Result Cache.Designed upgrades to the Oracle Utilities Business Intelligence (OUBI) data warehouse environment which allowed BGE to source data for critical reports from their data warehouse where previously they were sourced against the OLTP application. This improved report performance at the same time relieving load on the production environment.Involved in testing an implementation of Oracle Data Guard to be used for critical time sensitive reporting.Participated in Gap analysis for an Informatica conversion.Involved in testing the upgrade for the OWB application.Modified SQL report queries to repair performance flaws and add functionality for business users.
  • Baltimore Gas & Electric
    Consultant And Manager For Cc&B Reporting Efficiencies Project
    Baltimore Gas & Electric Jun 2012 - Dec 2012
    Baltimore, Md, Us
    Project manager and liaison between on-shore and off-shore development for the CC&B reporting team. Assigned and prioritized work for the CC&B reporting team. Performed SQL and PL/SQL code reviews and approved items for scheduled release to staging and production environments. Ensure coding standards are followed. Advised and assisted team members on various technical and functional issues.Designed and developed critical financial and billing reports for the CC&B application using SQL and PL/SQL. Tuned SQL reports using parallel query and rewriting the underlying queries. Tuning was a critical component to the reports development due to the nature of the application and the volume of data in the various result sets. Led meetings to gather requirements for reporting needs and coordinated testing with business users.Assisted in project planning, scheduling and implementation.Prepared the business case assessment for the OWB Upgrade project
  • Baltimore Gas & Electric
    Conultant And Cc&B Reporting Analyst & Developer
    Baltimore Gas & Electric Feb 2012 - Jun 2012
    Baltimore, Md, Us
    Created various billing and finance reports for the CC&B application using SQL and PL/SQL queries. Delivered Report Requirements and Design Documents for each report developed.Prepared documentation and advised team on best Oracle SQL performance tuning practices.Reviewed SQL code for senior developers and recommended enhancements related to tuning and accuracy of data retrieved by the queries.
  • Constellation Energy
    Data Conversion - Cc&B Project
    Constellation Energy Feb 2010 - Jan 2012
    Baltimore, Md, Us
    Acted as the Data Conversion Architect for BGE’s Oracle CC&B R.2.3 implementation project.Converted BGE’s Customer/1 CIS data into Oracle CC&B using Oracle Data Integrator (ODI), PL/SQL, and CC&B Conversion Toolkit. Attended field mapping design review sessions. Built ODI procedures, interfaces and packages to execute Conversion Toolkit batch jobs from the background. Assigned and prioritized conversion development for offshore development team. Performed code reviews for offshore conversions and reports.Modified ODI knowledge modules (LKM, IKM) for business needs and to improve efficiency. Designed and developed custom SQL queries to manage ODI code and enforce coding standards. The queries were designed using the ODI metadata. Performed mini-mocks allowing business testers to test in a small manageable environment.Executed all mock conversions, dress rehearsals, and production cutover. Designed and developed conversion controls using Oracle SQL queries which were reported to management to ensure all data was converted completely and accurately. The control records counts for source and target for each conversion item and were reported to management after each mock conversion.Involved in post conversion and manual conversion activities utilizing QTP and SQL.
  • Duke Energy
    Business Data Analyst – Maximo Implementation Project
    Duke Energy Oct 2009 - Feb 2010
    Charlotte, North Carolina, Us
    Responsible for analyzing data and performing data loads into Maximo utilizing Maximo Data Loader.Developed several data mapping documents to be utilized by the Informatica conversions. Developed conversion design documents. Coordinated testing with business subject matter experts.
  • Constellation Energy Group (Ceg)
    Data Conversion Team Lead/Lead Analyst
    Constellation Energy Group (Ceg) Nov 2007 - Dec 2009
    Team leader for the Nuclear Maximo project at CEG. My team was responsible for converting all legacy work management data for three Nuclear Power Plants at CEG. The team was also responsible for developing and seeding the Operational Data Store which contains all legacy data not part of the Maximo core data conversion. Intereviewed and managed a team of 5 developers working on the data conversion. Developed coding standards and review processes which the developers were required to follow. Designed and presented the data conversion plan and schedule to all project personnel during design validation sessions. Scheduled and managed data conversion design mapping meetings to gather requirements. Analyzed legacy data for translation and loading into the Maximo application. Performed code reviews with the developers. Developed loading scripts and methodology utilizing Maximo Enterprise Adapter and IBM Websphere. Managed data defects and issues using Mercury Quality Center and Sharepoint. Responsible for weekly project status reporting and project team management.Gained extensive knowledge of Nuclear Work Management including knowledge of Preventative Mantenance and Impact Plan analysis. Gained knowledge of Maximo data structures and Maximo Enterprise Adapter. Trained individual team members on Maximo application functionality.Data team leader for the ePIC data conversion effort at Calvert Cliffs Nuclear Power Plant. ePIC is CEG's condition reporting management software application.
  • Constellation Energy Group (Ceg)
    Data Conversion Team Lead/Lead Analyst
    Constellation Energy Group (Ceg) Jan 2007 - Nov 2007
    Fossil Maximo Developed data conversion scripts for converting legacy Supply Chain and Work Management data into Maximo for 11 Fossil Power Plants utilizing Maximo Enterprise Adapter and Websphere. Converted data from Datastream D7i into Maximo, utilizing Oracle Warehouse Builder and Oracle Pl/Sql packages. Responsible for data conversion project weekly status reporting. Performed data mapping and requirements gathering sessions with the power users. Performed code reviews with the developers. Managed data defects and issues using Mercury Quality Center. Developed individual project deliverables utilizing Sharepoint.
  • Bae Systems
    Oracle Applications Consultant
    Bae Systems Oct 2006 - Dec 2006
    London, Gb
    Developed General Ledger data conversions for a large Oracle Financials implementation project. Developed data mapping documents using Oracle AIM methodology. Designed and modified error handling package utilized by all data conversions on the project.
  • Drs Signal Solutions Inc
    Oracle Consultant
    Drs Signal Solutions Inc Apr 2005 - Sep 2006
    Developed web pages to interface to the Oracle 10.7 applications, inventory and bills of materials modules. Converted items and bills of materials into the 10.7 application. Designed, developed and implemented a custom time capture system using jDeveloper. Built interfaces from the custom system to Oracle work in process, Oracle Time and Labor and Oracle Projects. Converted custom GL reports from 10.7 to 11i for the 11i implementation. Built data conversion scripts for items, purchase orders, vendors, sales orders and work orders using the Oracle interface tables. Imported work order issues and WIP moves for the work orders.
  • Constellation Energy Group (Ceg)
    Oracle Consultant
    Constellation Energy Group (Ceg) Jul 2002 - Mar 2005
    Provide Oracle Applications support in various capacities. Production support was provided for three independent Oracle Applications instances. Developed various reports using Oracle Reports 6i. The primary contact for Oracle Applications modules which include Inventory, Order Management, Shipping and Purchasing. Supported interfaces to external systems from these same modules. External systems include a maintenance management software package and a warehouse management system. Managed production support issues and change requests using Kintana, the leading provider of Information Technology governance software.Implemented and supported post go-live a maintenance management system, Datastream 7i, for Constellation Energy's merchant plants located at various cities in the US. Performed data conversion for modules within the maintenance system, which utilized an Oracle database. Developed custom reports using Oracle Reports 6i and integrated these reports with the maintenance system. Designed a Business Objects universe which is used for ad-hoc reporting from the maintenance system. The universe is used for work order, assets, projects, and purchase order reporting.Performed code remediation for CEG's Oracle Applications consolidation project, code named Pyxis. Code remediation included redesign of the Order Management interface which creates sales orders in Oracle Order Management from an external system, MP2, developed by Datastream. Also designed, developed, implemented and tested changes to the project cost interface, item master, available balances, valid projects and sponsors and order confirmation and staging interfaces for MP2. Designed, developed and executed data conversions for the MP2 system.
  • Department Of Energy
    Oracle Consultant
    Department Of Energy Apr 2002 - Jul 2002
    Designed and developed interfaces for the Purchasing, Accounts Payable and General Ledger modules of the Oracle 11i Applications. Interfaces included Purchase Order import, Receiving transactions, AP invoices and GL journal entries. Developed PL/SQL functions, procedures and packages using the TOAD development tool. Method Blue development methodology was used to document the design, configuration and testing operations. Installed setup for purchase orders including vendors, distribution accounts, Flex Field segment values and transaction codes.
  • Constellation Power Source
    Oracle Consultant
    Constellation Power Source Jun 2001 - Mar 2002
    Contracted to support and develop enhancements to the Oracle Applications ERP Financials at Constellation Power Source. Initial duties were to set-up, test and document the Order Entry, Inventory and Bills of Materials modules. Also was involved in set-up of HR module. Testing included all custom Oracle Application interfaces, reports and forms linked to 3rd party systems used for warehouse management and inventory planning. Developed reports and custom forms to integrate the cloned system. Developed Cash Flow Statements and other financial reports using Oracle's Financial Statement Generator module within the 11i instance. Modified audit reports to monitor the custom interfaces and notified users of data issues using Oracle Reports 6i. Modified custom forms and reports for version 11i and 10.7 of the applications to include additional functionality as needed. Developed Unix shell scripts used to notify users via email when system problems arise. Utilized SQL*Plus, PL/SQL and PRO*C to research production issues. Created periodic and event alerts using Oracle Alert Manager. Developed custom HR interface which verified employee and application user setup properties. Involved with process improvement of Constellation Power Source's Datastream MP2 product which is a maintenance management and materials management software. Managed a system upgrade including design, development, testing and user approval. Improved performance of several reports and processes utilizing Oracle tools. Modified order export and project import interfaces for the MP2 system.
  • Broadwing Communications
    Oracle Analyst
    Broadwing Communications Mar 2000 - Jun 2001
    Us
    Corvis Corporation provides high-end equipment for the telecommunications industry and has implemented the full suite of Oracle Applications Enterprise Resource Planning (ERP) systems for their internal use. Lead analyst in the implementation of the Oracle Order Entry module which included developing custom interfaces, writing shell scripts, developing reports and forms and training users. Designed a custom Build Planning system to determine Corvis' capability to build the end product and point out weaknesses in the inventory. The Build Planning system, which utilized Oracle Forms, Oracle Reports, database tables, triggers, PL/SQL packages and Qualtrend web reporting, became an essential part of Corvis' planning system. Worked with users on a daily basis maintaining the Oracle system which includes conducting training classes periodically. Designed manufacturing statistical reports using Qualtrend, a graphing and reporting web based tool purchased from Winspc. Designed ASP pages to complement the Qualtrend reporting system. Also created custom forms and reports which extended the functionality of the Oracle HR module.
  • Micros Systems Inc
    Oracle Applications Administrator, Technical Lead
    Micros Systems Inc Jan 1993 - Mar 2000
    Responsible for designing, developing and integrating custom modules for Micros Systems Inc., a worldwide provider of Point of Sales systems for the hospitality industry, using Oracle Applications and development tools. The integration effort provided Micros with an ERP system which linked headquarters with 8 district offices and 23 worldwide subsidiaries. Technical lead for development of a software access key system developed using Oracle Developer 2000 Forms 4.5, Reports 2.5, and Browser 2.0. Registered Custom Application within Oracle Applications and interfaced software with Oracle Supply Chain modules. Developed PL/SQL procedures, packages, and triggers. Defined and scheduled concurrent processes. Created descriptive flexfields and value sets. Implemented electronic forms generation systems which included designing 13+ electronic forms using Optio FormsExpress and Oracle Applications. Implemented a faxing system which faxes the electronic forms directly from the Oracle Applications using Optio FAXFX. Other responsibilities included: applying client side and server side patches to the Oracle Applications; creating tablespaces, tables, indexes and views; shutting down and restarting concurrent managers; performing data loads using SQL*LOADER; and ensuring applications are running properly on a daily basis. Acted as system manager, performing all system management duties including maintenance of 70+ Image databases, test and implement Cognos' Powerhouse software upgrade, create and maintain users, and operating system upgrades. Created and updated Powerhouse dictionaries. Design, develop, implement and maintain Smart Key system for QA assurance team using Powerhouse. The Smart Key system was used to create license keys for software sold to Micros' customers. Performed data mapping for implementation of Clarify's Oracle database. Implemented data warehousing system using Cognos' PowerPlay software.
  • The Maryland Paper Box Company
    Programmer/Analyst
    The Maryland Paper Box Company Jan 1989 - Jan 1993
    Design, develop and maintain systems on HP3000 in a manufacturing environment. Converted from IBM S/36 to HP3000 a scheduling system for job press orders using Cobol, View, and Image. Performed a number of system manager functions, such as system reload, cold start, system configuration changes, and database changes. Made extensive changes to MCBA, job costing, area to allow interface into payroll in order to track and monitor employees' production using Powerhouse. Developed a system for receiving EDI purchase orders from customers and downloading into the BOSS/3000 order entry system on the HP3000.

Joyce Healy Skills

Oracle Pl/sql Integration Databases Business Intelligence Data Warehousing Oracle E Business Suite Requirements Gathering Sql*plus Requirements Analysis Sdlc Toad Data Migration Oracle Applications Oracle Warehouse Builder Data Conversion Erp Sharepoint Oracle Hr Java Solution Architecture Financials Performance Tuning Etl Process Improvement Business Objects Unix Microsoft Sql Server Unix Shell Scripting Oracle Discoverer Sql Tuning Obiee Data Modeling Enterprise Software Oracle Reports Testing Informatica Cobol Database Design Shell Scripting Oracle Fusion Middleware Oracle Forms Oracle Developer 2000 Order Management Data Integration Crystal Reports Websphere Quality Center Access Oracle Financials

Joyce Healy Education Details

  • University Of Maryland Baltimore County
    University Of Maryland Baltimore County
    Computer Science
  • Western High School
    Western High School

Frequently Asked Questions about Joyce Healy

What company does Joyce Healy work for?

Joyce Healy works for Cis Qa Inc “utility Testing Experts.”

What is Joyce Healy's role at the current company?

Joyce Healy's current role is CC&B/C2M Conversions and Reporting Analyst at Healy Solutions Inc..

What is Joyce Healy's email address?

Joyce Healy's email address is jh****@****ing.com

What schools did Joyce Healy attend?

Joyce Healy attended University Of Maryland Baltimore County, Western High School.

What are some of Joyce Healy's interests?

Joyce Healy has interest in Heath And Fitness, Decorative Painting, Biking, Swimming, Knitting.

What skills is Joyce Healy known for?

Joyce Healy has skills like Oracle, Pl/sql, Integration, Databases, Business Intelligence, Data Warehousing, Oracle E Business Suite, Requirements Gathering, Sql*plus, Requirements Analysis, Sdlc, Toad.

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