Heamasi Taukeiaho Email & Phone Number

Brisbane, Qld, Au

Client Solution Executive, responsible for service delivery excellence by leading customer engagements for mid-market and enterprise accounts. Comprehensive experience in commercial strategy and sales engagement including; developing key relationships with C-level executives, senior management and procurement teams. Overseeing deal closure, contract negotiations and the successful delivery of solutions.Responsibilities:► Positively influencing clients and closing the sale, through business development and consultative sales engagement strategy.► Client relationship management, strategy to maximise market share within accounts by over-achieving on commitments to clients, to meet their operational and financial business objectives.► Leading and orchestrating the account support into a high performing team to deliver service delivery excellence.► Manage large and complex bids with conception and construction of proposals. Own commercial strategy, ensure deal profitability, mitigate risks for sign-off.► Lead bid team, highlight a compelling unique value proposition, that builds trust and creditability, that demonstrates expertise that provides service delivery excellence to secure a successful bid.and Telecommunications solutions with commercial experience in contract negotiations.► Sales presentations that build trust and creditability, which demonstrates understanding of client challenges, with solution value propositions that are outcome focused.► Own commercial strategy utilise a combination of organisation services and strategic alliances (vendors/sub-contractors) of services, labour, assets, hardware, and software to win contracts.► Build a strong Technical understanding of Telco Services , Cloud, Desktop and Server Management, Data Centre Services, Storage and Network technologies.► Manage ICT channel with key relationships of vendor and distribution partners that support the sales engagement of products, services and brand awareness.

Oversaw purchasing and commercial strategy by providing recommendations of pricing and costing models for deals to ensure maximum benefit and minimum risk to the organisation, as well as prepare the commercial offerings to sales proposals for submission to clients.Responsibilities:►Deal Profitability: Ensure profit is not eroded over time by calculating the long-term profit of deals, evaluating and concluding the impacts financially and contractually.►Cost Analysis: Build and compile pricing models for specific proposals and provides input into the development of standardised pricing models.► Procurement Strategy: Develop and implement procurement strategies that optimise supply chain efficiency and quality of service to clients►Risk Management: Assess and mitigate risks associated with contract and licensing agreements, supply chain disruptions and limitations of liability for deals.► Channel Management: Identify, evaluate, and negotiate contracts with vendors and distributors within the ICT channel to secure favorable commercial terms for the organisation.

This primary function of this role is to provide sales support to the IT sales team, technical and project teams including procurement, processing renewals, quote and proposal preparation.Responsibilities:► Sales Support: Collaborate with sales, technical and project teams for the preparation of proposals, presentations and tenders.► Deal Collaboration: Work as part of a bid team, present pricing and contribute to strategy and deal structure for profitability.► Purchase Orders: Create and manage purchase orders, ensuring timely processing and delivery of goods and services.► Inventory Management: Oversee inventory levels, ensuring that necessary equipment and supplies are dispatched with on time ETAs.► Renewals: Co-ordinating and managing maintenance annuities, tracking license agreements and license renewals.

Graduate Certificate, Information Technology

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