Ingenuity International Inc., is a cutting-edge strategic consultancy empowering clients to achieve organization wide excellence by sharpening focus on their unique value. Human service organizations meeting ever-evolving market demands require Ingenuity. We prepare organizations to pursue and sustain agile solutions to today’s most pressing challenges through cross-sector funding stream diversification and innovative partnership. Ingenuity International clientele include small and large private and public agencies, hospitals, community clinical practices, payors, funders, and foundations. With startup organizations, we focus on maintaining their value proposition and scaling. With seasoned organizations we emphasize repairing, repurposing and reimagining value.We provide:♦ Stakeholder Driven Strategic Planning♦ Service Line Development and Expansion♦ Interim and Fractional Executive Leadership♦ Service Line Divestment & Contraction Strategy♦ Departmental and Service Line Optimization♦ Board Development & Expansion Guidance♦ Funding and Partnership Diversification♦ Digital Transformation Planning♦ Enterprise Level Risk Mitigation♦ Subject Matter Expertiseand more....

Pioneered an innovative stakeholder-inclusive planning method, incorporating service recipients, organizational leaders, payers, oversight authorities, strategic partners, and CEOs of leading nonprofits across New York State. Achieve alignment of transformational aspirations through enhanced partnerships, fundraising, and stakeholder communication.♦ Led the transformation of a $50M, 95-year-old family legacy health and human service organization into a quality and value-driven, coordinated care system that prioritizes child and family needs.♦ Generated $1.7M in capital and $8M in program enhancements and elevated individual giving results by over 15% annually. ♦ Established partnership with Westchester Medical Center to outsource psychiatry, ensuring continuity of high-quality care across both organizations' continuum of services.♦ Created and operationalized an affiliation with Columbia University World Behavioral Health Organization to review and modernize Andrus’ Sanctuary Institute Curriculum©, establish transparent online benchmarking tools, and enhance monitoring and reporting practices.  ♦ Developed a partnership with New York University, McSilver Institute for Poverty, Policy, and Research to create a Psychometrically supported Social Determinant of Health Screening Tool, standardize screening guidelines, and establish insecurity response protocols. ♦ Enhanced board culture and governance capacity by aligning with industry best practices in board development, governance, recruitment, and retention. Established and adopted committee charters, timelines, communication strategies, and job descriptions, formalized an Emeriti program. ♦ Devised and acquired funding for the Andrus Health Equity Access Program, creating real time access to quality behavioral health and care management services to un/underinsured children and families.

Adjunct Professor – Advanced Social Policy in Mental Health (2005 to Present)Developed and executed curriculum for Advanced Social Policy in Mental Hygiene to second-year master-level students in social work and public health degree programs. Customize presentations to ensure maximum student learning and engagement. Maintain detailed records and responses to student inquiries. ♦ Integrated Blackboard technology to provide course materials, monitor performance and post grades.♦ Utilized Statistical Package for Social Sciences technology to provide data mining and econometric modeling assistance for research in mental health, gerontology, and end-of-life care.

Spearheaded a $270m human service organization’s transformation into one value-driven, family-centered integrated system of care inclusive of physical health, behavioral health, housing, education and career development for individuals and families across the life cycle. ♦ Secured more than $40M in government support of program enhancement and capital improvement efforts.♦ Directly oversee executive leadership and operations of 90 sites and 60 programs encompassing $150M in community based and residential care.♦ Strategically re-positioned the organization to capitalize on the changing health and human service landscape and Medicaid/Managed Care transformation. ♦ Redesigned and rebranded two regional campuses into modern, financially sound, outcome driven Integrated Health and Wellness Center’s through partnering with government stake-holders, communities and provider organizations, yielding an additional $5m in revenue and $7m in enhancements.♦ Articulate communicator, well versed in presenting to boards of directors on program strategies, outcomes and risks to financial performance.♦ Active board member and representative to established trade organizations and think tanks leading state, federal policy and financial reform.♦ Cultivated and leveraged strategic partnerships with payers, foundations, oversight authorities, health and human service provider organizations, and communities, fostering innovative cross-systems collaboration.

Provided strategic direction and oversight for an organization dedicated to helping individuals with autism spectrum disorder (ASD) and other developmental disabilities make meaningful contributions to society and lead productive, rewarding lives. ♦ Led the organization's efforts to improve quality, decrease costs, and create efficiencies.♦ Directed and oversaw, Information Technology, Technology Integration, Vocational Habilitation, Medicaid Service Coordination (MSC), Article 16 programs and services. ♦ Developed agency-wide data analytics to support transparent, secure data sharing and enable monitoring and measurement of outcomes.♦ Managed efforts across organization to integrate health and wellness and I/DD services.♦ Steered adoption of fiscal management platform to integrate accounts payable, accounts receivable, budgeting, purchasing/encumbrances, and fundraising efforts within a $35M organization.♦ Actively marketed and promoted agency's core services while minimizing services that are not mission aligned♦ Established collaboration with foundations, community-based providers, and trade organizations to develop service delivery models that accurately reflect and embrace community demographics and needs.

Developed a clinical and administrative measurement culture, where both clinical and fiscal decisions are informed by data and aligned with JBFCS' mission. Planned and executed strategies to enhance quality of care while reducing year-to-year projected budget deficit by 75%. Collaborated with staff, agency and community partners to create a multicultural and multidisciplinary recovery-oriented model of care, with a goal of increasing capacity of community services to better represent the community it serves. Provided culturally competent linguistically appropriate services in 16 different languages.Selected Contributions:♦ Spearheaded development of automated fee-for-service, pay-for-performance payroll system, which increased productivity while decreasing manpower. ♦ Took a proactive role to ensure operational compliance with industry-endorsed standards of care through interdisciplinary collaboration and efficient utilization of innovative technology.♦ Redesigned flow-of-client registration, clinical practice and documentation through integration of electronic scheduling and digital signature pads.♦ Recipient of Nita H. Nenick Outstanding Social Worker of the Year Award, presented for outstanding leadership in areas of advocacy and public policy issues.

Collaborated with clinical and community partners to plan, design, and manage cessation program activities. Formulated and delivered policy-based initiatives aimed at promoting expansion of tobacco cessation services. Forecasted, distributed, tracked, and managed all purchases related to cessation. Served as agency representative at local and national meetings and participated in various special projects. Initiated conference calls and gained input prior to executing system-wide changes that impacted day-to-day operations. Organized training sessions for community-based organizations, providers and advocacy organizations to create a sustainable model of nicotine dependence treatment for groups of 5 to 50 participants. Selected Contributions:♦ Facilitated comprehensive programs to address disproportionately high smoking rates for individuals suffering from mental illness, with an overall goal of changing provider behavior from one of complacency to integrating treatment of smoking into the context of a routine mental health visit. ♦ Developed public health detailing campaign and multi-site smoking cessation pilot within two mental health treatment programs. Created and disseminated a Smoking Cessation Action kit for behavioral health providers, comprised of tools, resources and educational information, achieving a high level of success.♦ Recommended and implemented conversion of NRT Distribution Program from an ad hoc partner request program to a scheduled, quarterly distribution program.♦ Conceptualized and instituted an effective and efficient system to monitor nicotine dependency treatment program outcomes; aligned treatment practices endorsed by the Department of Health with current best evidence.♦ Restructured Bureau of Tobacco Control’s nicotine replacement therapy distribution and inventory control practices, to ensure more efficient monitoring and predict future NRT partnership needs.

Planned, coordinated, and evaluated operations across various behavioral health services within the organization. Worked collaboratively with staff, management, and community partners, emphasizing a coordinated and integrated team approach to planning and implementation. Utilized solid decision-making skills in evaluating and resolving emerging issues to ensure operational effectiveness and achieve targeted program outcomes. Selected Contributions:♦ Prepared and maintained readiness for four Joint Commission on Accreditation of Health Care Organizations accreditation surveys, eight New York State Office of Mental Health licensure and certification visits and three New York City Department of Health and Mental Hygiene certification reviews.♦ Oversaw and evaluated clinical and administrative effectiveness of multidisciplinary staff in delivering Assertive Community Treatment, Performance Improvement and Tobacco Cessation initiatives.♦ Represented hospital on occasion at various HHC-supported activities and taskforces. Director – Assertive Community Treatment (2003 to 2007)Coordinator – Behavioral Health Service Performance Improvement (2002 to 2007)Additionally, served as Director of Behavioral Health Traumatic Response Team (2003), Director of Smoking Cessation Program (2001 to 2002 and 2004 to 2007), and Inpatient Psychiatric Social Worker – MICA Unit (1999 to 2001).