• Guide internal and external project teams through workflow and system design recommendations in complex client environments.• Manage cross-functional relationships with internal and external stakeholders to achieve service line and project strategic vision. • Promote workflow optimization across service lines. • Create strategic plans with clients to obtain value achievement across service lines. • Act as an advisor in complex sales processes to assist with accurate quoting of… Show more • Guide internal and external project teams through workflow and system design recommendations in complex client environments.• Manage cross-functional relationships with internal and external stakeholders to achieve service line and project strategic vision. • Promote workflow optimization across service lines. • Create strategic plans with clients to obtain value achievement across service lines. • Act as an advisor in complex sales processes to assist with accurate quoting of contractual scope and professional service hours. • Drive associate growth and development via proactive support and coaching of internal team members. • Lead numerous organizational initiatives. Show less

•Designed, built, tested, and troubleshot Cerner’s FirstNet and Outpatient Charge Capture solutions, as needed for a successful go-live, in partnership with multiple clients. •Delivered on-site support and knowledge transfers 25-50% of the year, throughout the US, to a multitude of clients in varying segments of their project cycle.•Supported over 50 go-lives between Q4 2012 and Q4 2022.•Led weekly conference calls with assigned clients, in regard to domain specific… Show more •Designed, built, tested, and troubleshot Cerner’s FirstNet and Outpatient Charge Capture solutions, as needed for a successful go-live, in partnership with multiple clients. •Delivered on-site support and knowledge transfers 25-50% of the year, throughout the US, to a multitude of clients in varying segments of their project cycle.•Supported over 50 go-lives between Q4 2012 and Q4 2022.•Led weekly conference calls with assigned clients, in regard to domain specific FirstNet/Outpatient Charge Capture solution design and functionality. •Researched and demonstrated Meaningful Use requirements and guidelines, so our US client’s solutions met federal mandates of the Patient Protection and Affordable Care Act. •Effectively communicated status updates of build tasks and project plans to appropriate client and Cerner project team members.•Onboarded and managed 5-10 direct reports at a time. Show less

•Designed, built, tested, and troubleshot Cerner’s FirstNet and Outpatient Charge Capture solutions, as needed for a successful go-live, in partnership with multiple clients. •Delivered on-site support and knowledge transfers 25-50% of the year, throughout the US, to a multitude of clients in varying segments of their project cycle.•Supported over 50 go-lives between Q4 2012 and Q4 2022.•Led weekly conference calls with assigned clients, in regard to domain specific… Show more •Designed, built, tested, and troubleshot Cerner’s FirstNet and Outpatient Charge Capture solutions, as needed for a successful go-live, in partnership with multiple clients. •Delivered on-site support and knowledge transfers 25-50% of the year, throughout the US, to a multitude of clients in varying segments of their project cycle.•Supported over 50 go-lives between Q4 2012 and Q4 2022.•Led weekly conference calls with assigned clients, in regard to domain specific FirstNet/Outpatient Charge Capture solution design and functionality. •Researched and demonstrated Meaningful Use requirements and guidelines, so our US client’s solutions met federal mandates of the Patient Protection and Affordable Care Act. •Effectively communicated status updates of build tasks and project plans to appropriate client and Cerner project team members. Show less

• Safely and efficiently parked and retrieved customer vehicles in a timely fashion.• Provided a premier customer service experience by consistently demonstrating a willingness to help with a friendly demeanor.• Assessed and documented vehicle damage to protect the company against liabilities.• Assisted guests with directions to locations throughout Kansas City and within the hotel.

•Responsible for preparing donors for plasmapheresis procedure by identifying and screening donors, reviewing medical records and logs, evaluating customer suitability, and maintaining confidentiality.•Recorded all pertinent information in donor charts and logbooks according to strict Standard Operating Procedures (SOP) in an internal database (DMS), while maintaining 100% accuracy.•Provided payment to donors upon completion of plasmapheresis procedure via a digital Citibank prepaid… Show more •Responsible for preparing donors for plasmapheresis procedure by identifying and screening donors, reviewing medical records and logs, evaluating customer suitability, and maintaining confidentiality.•Recorded all pertinent information in donor charts and logbooks according to strict Standard Operating Procedures (SOP) in an internal database (DMS), while maintaining 100% accuracy.•Provided payment to donors upon completion of plasmapheresis procedure via a digital Citibank prepaid cash card system. Show less

Assisted consumers in tasks of daily living such as: cooking, cleaning, laundry, personal hygiene, exercising, taking their medicine, budgeting, paying bills, running errands, etc.