Heath Hubbard Email & Phone Number

United States

I have created SoCal Digital Payments to help you, the business owner, to get more out of your hard work.SoCal Digital Payments is a locally owned Southern California company, based in Orange County. SCDP serves as a credit card processing broker, payment solutions, and a POS terminal supplier, for all of your merchant service needs. Let my business help your business by lowering or even eliminating your processing fees. Offer better equipment. 24/7 customer support. Faster funding, next day funding. All with no contracts. Ask about our cash discount option.Whether you are a one person operation or a Fortune 500 company SCDP can help you with any merchant services you need.Although I'm based in Southern California I can help your business no matter where you are located, down the street, across town, even a different state, or strictly online, and if you process digital payments SCDP can help you.SCDPYour payment processing partner.www.socaldigitalpayments.com

Costa Mesa, California, United States

Irvine, California, United States

Provides first-level telephone, in person and remote support and troubleshooting, accurately defining and diagnosing applications, computer hardware and software related problems.Using Kace and HappyFox ticketing systems.The resolution of service tickets as security clearance allows and the ability to identify prioritize and escalate other issues.Interfaces extensively with end users of all levels.Responsible for maintaining complete inventory of desktop hardware and software.Responsible for the migration from Win 7 to Win 10.

Irvine Ca

• Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers. Duties include but not limited to the following: Password resets, Installing/configuring printers and scanners, escalating tickets to Level 2/3 departments for resolutions.

Costa Mesa

• Creation/deletion of end-user accounts within Active Directory. Configuring scanners/copiers with end-users profiles.• Imaging and deploying systems, Windows 7/10 with Office 2013 for end-users. Encrypting CD/USBs for files to be taken off site.• Providing technical support and troubleshooting for internal (100-150) end-users to ensure the operability with desktop/laptop computers and mobile devices and services in the local office as well as remote service for 4 other offices located on the East Coast.

Newport Beach, Ca

Serving as the first point of contact for customers seeking technical assistance over the phone or email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customers.

Lake Forest, Ca

2 month contract as a wireless technician for migration project. Enrolling all employees, by setting up classes through WebEx, on their IOS devices, iPhones and iPads, to the new environment remotely.

Newport Beach, Ca

Point of first contact for any IT issues. Duties include but not limited to the following: Password resets, Installing/configuring printers and scanners, Mobile device management: configuring and updating tablets and cell phones, participate in weekly IT meetings: review of tickets solved, current issues and upcoming projects. Resolve incoming tickets utilizing the TrackIt system.

Santa Ana Ca

• Responsible for our 350 - 400 end users at the branch headquarters and other branches located throughout the state with configuration, security, upkeep and maintenance of desktop, laptops, tablets and phones.• Manage Active Directory, Exchange, DNS, DHCP, Web Content Filtering, Spam and the ShoreTel phone system.

Fullerton Ca

IT Help Desk duties servicing all 17 branches of the company throughout the country and Singapore. Respond and resolve user’s tickets in a timely manner. Maintain daily and monthly backups. Inventory purchase and deployment which includes PC, laptops, tablets, printers, thin clients and cell phones. Create/disable users in Active Directory and Exchange. Managing the Mobile Device Management system for all cell phones and tablets.

El Segundo Ca

Customer facing technical support in a call center type setting. Troubleshooting customer issues such as: printer configurations, connection issues, software upgrades, downloading, billing, refunds, profile set up and new customer demonstrations.Provide support for customer inquiries via telephone calls, e-mails, faxes and letters. Handle and resolve customers' software issues (Internet connectivity, printer configuration, general software troubleshooting) with the Stamps.com service and PhotoStamps product. Install software and printers via internet, and CD/DVD, update customer's software to maximize performance. Provide desktop and some server support, including network/local printer installs, Firewall configuration, etc.

Santa Monica

General Office Administration/Facility OperationsMaintain weekly correspondence between offices.Take care of any banking needs and petty cash.Coordinate general office calendar & look after planning logistics. Keep track of office supplies and order as needed. Research, schedule & oversee LA office facility work. Coordinate processing of incoming & outgoing employees/interns.IT Administration Troubleshoot computer hardware/software issues.Research and order software/hardware needed.Set-up of office workstations including patching, cabling, phones, e-mail, assist Systems Administrator with server maintenance/set-up, networking of office equipment, patching of voice/data ports, take inventory of software and hardware.

Inglewood Ca

Built entire network from the ground up, implementing/installing Windows 2008 Server Active Directory, installing network printers, configuring, securing the wired and wireless network, maintaining weekly workstation and server backups.

El Segundo Ca

Keeping the network optimized, secure and updating the website. Troubleshooting, resolving conflicts and errors.