Heath Warner Email & Phone Number

Redding, Ca, Us

Redding, California, United States

Responsible for growing share with the corporation’s largest and most sophisticated customers through Carrier Service Level Agreement (SLA) performance, activating new service lines and enhancing the customer experience. Develop and implement solutions that continuously improve network performance, systems adoption and conflict resolution.

Western Us

Regional Account Manager with 10 years of professional experience in operations, sales, account management, marketing, event coordination, process implementation & improvements. Dedicated leader leveraging strong communication and organization skills to expedite sales & growth. Result's driven problem solver with a proven record of client management & trust.

Ca/Nv/Nm/Va

National Account Manager with ServiceMaster Restoration Services/SRM that is dedicated to the success of clients and being able to give them a single point of contact for all their restoration needs across Northern California and down into Southern California. My primary objective is to build relationship's, trust, & maintain current relationships but at the same time continue to gain new accounts to assist in all divisions of emergency damage restoration.ServiceMaster Restoration Services in Redding, Chico, & Eureka CA is a large and experienced disaster restoration company serving Northern California. Since 1996, ServiceMaster Restoration Services has been committed to restoring residential and commercial properties damaged by fire, water, wind, mold and other disasters. At ServiceMaster Restoration Services, excellence isn’t just another empty promise; it’s an important goal we strive to achieve in every aspect of our business. Through on the job experience and formal mentoring, ServiceMaster Restoration Services strives to develop highly qualified leaders' intent on exceeding customer expectations. We are interested in multi-talented contributors who want to be challenged by our aggressive goals and assist people in our community in their time of need.

Crystal Lake, Illinois

Gather data for Satisfactory Progress reports for Financial Aid disbursements. To maintain records of student’s attendance and grades in accordance with our Satisfactory Progress reports. Act as the Campus Security Authority (primary point of contact) for students regarding campus security based on the standards set forth in The Clery Act. The Clery Act requires all colleges and universities that participate in federal financial aid programs to keep and disclose information about crime on and near their respective campuses on an annual basis.Assist all students with disabilities based on the guidelines established by First Institute obtained through dialog with the U.S. Department of Education Office of Civil Rights.On a daily, weekly and/or monthly basis you will need to identify, collect, and report important information into the Integrated Postsecondary Education Data System (IPEDS). Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements. Plan, implement and direct programs and services that assist students to re-enter, continue, and complete their academic programs. Maintain permanent records for current students and graduates. Prepare and send out letters to students that cannot be contacted by phone. To prepare student certificates and perform Exit interviews as needed. To assist prospective student applicants in completing necessary forms/applications. To coordinate with the Admissions department to assist in the enrollment process, including pre-screening of all applicants. To attend staff meetings and document meeting minutes and adhere to all policies and procedures. Provide administrative coordination, support, and advice to student support programs. Assist with graduation ceremony and student appreciation days.

Itasca Illinois

Responsible for motivating and coaching admissions representatives and analyze reports to effectively manage team and individual performance in order to exceed budgeted goals. Generate all activities to drive student recruitment activity and meet recruitment goals for two campuses. Responsibilities include sales training and providing management guidance in order to exceed campus start budgets. ESSENTIAL DUTIES:• Manage all recruitment activities to maximize efficiency at two campuses.• Provide tactical guidance, assistance, and leadership to ensure achievement of admissions operational objectives and goals• Supervise production and activity, and maintain positive morale of Admission Representatives• Maintain full compliance in all recruiting activities, following all state and federal accreditation regulations and policies • Train, develop, coach, and mentor Admissions Representatives within both campuses• Manage conversion rates, show rates, and other metrics by campus • Ensure accuracy and timeliness of all paperwork and reports• Randomly audit enrollment files to ensure accountability/accuracy of documents • Evaluate Admissions Representatives to ensure all aspects of the phone script & admissions presentation are being adhered to • Participate in scheduled performance reviews; reward and discipline campus admissions staff as needed • Develop annual budgets under direction of Executive Director, to meet revenue growth expectations

Sacramento, California Area

Began at entry-level position. Experience and growth allowed me to attain Level 4 Installer status as well as Sacramento Valley Quality auditor position. Auditing of AT&T central office jobs working with AT&T on standards and the knowledge of the TP76300/400. Installed Central Office equipment, test and turn-up activities, provided Customer interface and all site coordination activities. Attained site supervisor status.