Heath Wolf

Heath Wolf Email and Phone Number

Service Desk Analyst @ Nextech
Heath Wolf's Location
Melbourne, Florida, United States, United States
Heath Wolf's Contact Details

Heath Wolf personal email

n/a
About Heath Wolf

I Promote optimal performance, reliability, and security across core business systems.Results-driven professional offering a progressive, ten-year career in information technology.Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs. – Areas of Expertise –Testing & Troubleshooting | Project Management | System AdministrationVendor Relations | Strategic Planning | Resource Allocation | Effective CommunicationTeam Leadership | Business Continuity | Data Backup & RecoveryTechnical Proficiencies- Platforms -Windows Vista/7/8/10/11/ Mac OS X,Linux Mint, Ubuntu- Software -Microsoft Office (Word, Excel, Outlook, PowerPoint,Visual Basic, Adobe Reader, LanDesk, Gotoassit, Novell Messenger, Groupwise.

Heath Wolf's Current Company Details
Nextech

Nextech

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Service Desk Analyst
Heath Wolf Work Experience Details
  • Nextech
    System Analyst
    Nextech Jan 2023 - Present
    West Melbourne, Florida, Us
    View
  • Waters Edge Bait And Tackle Limited
    It Consultant
    Waters Edge Bait And Tackle Limited Jan 2014 - Present
    Analyzing a Water’s Edge IT system and infrastructure.• Diagnosing IT system problems, inefficiencies, and weaknesses.• Planning a timeline for completion of projects.• Understanding IT the business needs.• Implementing a technological solution to meet business needs.• Analyzing and determining security threats.• Providing advice on technology best practices.• Collaborating with the technical in-house team to ensure familiarity with technology.• Training staff to use the new IT system.• Monitoring the success of IT solutions.• Producing detailed reports on the efficacy of the technology.
    View
  • Brevard Health Alliance, Inc.
    It Operations Manager
    Brevard Health Alliance, Inc. Aug 2015 - Dec 2023
    Melbourne, Florida, Us
    Responsibilities: Oversees the daily operations of the Help Desk and technology systems and Managehardware and software systems and recommends the selection and acquisition of hardware, software,and IT-related services and equipment; Assists in managing vendor relationship and vendor contractsrelated to hardware, software, and IT services; Provides support and technical assistance, investigatesuser problems, identifies causes, determines solutions, tests and implements solutions for end-users oncomputer related matters; Assists in maintaining backup/restore and disaster recovery preparedness;Troubleshoots networks, systems, and applications to identify and correct malfunctions and otheroperational difficulties. Eliminated my position and outsourced the whole IT department.
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  • Brevard Health Alliance, Inc.
    It Lead Coordinator
    Brevard Health Alliance, Inc. Sep 2015 - Oct 2021
    Melbourne, Florida, Us
    Elevated responsibilities to train and lead the help desk team.• Install and configure software and hardware including printers, network cards and so on.• Develop protocols for the use of IT across departments and projects• Support or train personnel responsible for systems and networks and provide advice on the mostsuitable IT choices• Facilitate the interaction between end users and higher level support• Monitor system and network performance and organize maintenance activities (e.g. backups)• Organize troubleshooting repairs and data restoration.• Maintain licenses and upgrade schedules• Work together with other professionals to maintain standards and functionality. From scripting bat/reg files to maintaining over all performance of all Desktops and laptops. Also working in Centricity, MISYS, and Dentrix.
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  • Aerc Recycling Solutions
    Computer Technician
    Aerc Recycling Solutions Jan 2014 - Sep 2015
    Allentown, Pa, Us
    Recycling electronics and building PC's and laptops for resale
    View
  • The Tech Group
    Lab Tech
    The Tech Group Apr 2010 - Dec 2014
    Us
    Testing
    View

Heath Wolf Skills

Comptia A+ Certified Microsoft Office Landesk Healthcare Troubleshooting Technical Support Gotoassist Centricity Misys Dentrix Microsoft Excel Microsoft Word Microsoft Powerpoint

Heath Wolf Education Details

  • Itt Technical Institute
    Itt Technical Institute
    Computer Systems Networking And Telecommunications

Frequently Asked Questions about Heath Wolf

What company does Heath Wolf work for?

Heath Wolf works for Nextech

What is Heath Wolf's role at the current company?

Heath Wolf's current role is Service Desk Analyst.

What is Heath Wolf's email address?

Heath Wolf's email address is hw****@****chc.org

What schools did Heath Wolf attend?

Heath Wolf attended Itt Technical Institute.

What skills is Heath Wolf known for?

Heath Wolf has skills like Comptia A+ Certified, Microsoft Office, Landesk, Healthcare, Troubleshooting, Technical Support, Gotoassist, Centricity, Misys, Dentrix, Microsoft Excel, Microsoft Word.

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