Heath Boyer Email & Phone Number

Dallas/Fort Worth Area

 Review trailing documents (i.e. recorded mortgage, final title policy) for completeness and accuracy. Track documents and generate reports as required to verify that missing documents and corrections are obtained in a timely manner according to investor requirements. Responsible for submitting GNMA pools to the GinnieNet system and reconciling missing documents and exceptions in order to complete the final certification process.  Act as a point of contact for our investors in order to deliver documents to custodians/investors within established timelines and according to investor requirements. Assigning out projects to team members as needed.  Researching all suspense issues to determine validity of the issue and to determine the correct course for resolution.

Dallas/Fort Worth Area

 Audited and reviewed closed loan packages (Conv, FHA, VA, and USDA) in accordance with the most recent Post-Closing Checklist.  Initiated corrective action on findings and follow up until resolved. Corresponded both internally (processors, underwriters) and externally (title companies) via telephone and email for resolution of issues. Kept abreast of a changing audit list

Dallas/Fort Worth Area

 Served as the primary instructor that guides students in a collaborative learning environment, utilizing the course text. Managed all areas of the online classroom to ensure optimal student experience. Utilized a proprietary teaching and learning interface, online grade book, and a myriad of online tools to carry out various operational and administrative functions.

Miami/Fort Lauderdale Area

 Worked and collaborated with the Branch Manager to improve library services and procedures, and served as acting head in the absence of the branch manager. Provided reference service to patrons in person, on the phone, and via online reference. Supervision, training and evaluation of professional and paraprofessional staff. Responsible for collection development duties including evaluation, selection and weeding of library materials. Determined programming needs, implemented and evaluated programs.

Dallas/Fort Worth Area

 Responsible for collection development duties including evaluation, selection, and weeding of library materials-- including orchestrating an exhaustive, library-wide weeding project of audio-visual materials. Provided reference service to patrons in person, phone, and via online reference. Supervised and trained library clerks.  Determined programming needs, implemented and evaluated programs.  Collaborated with the Public Services Manager to improve library services and procedures. Represented the library at ALA and state library meetings.

 Managed the daily operations of a branch library.  Worked under the direction of and collaborated with supervisor to improve library services and procedures. Provided reference service to patrons in person, on the phone, and via online reference. Determined programming needs, implemented and evaluated programs.  Conducted tours and presentations concerning library resources, services, and programs. . Responsible for collection development duties including evaluation, selection, and weeding of library materials. Hired, supervised, trained, and evaluated library staff. Attended professional department and branch meetings and served on system committees..

Bachelor Of Science, Theatre

Master; M.L.S, Library And Information Science

 Awarded a Graduate Assistantship.