Heath Chester Email & Phone Number

Bluffton, SC, US

Atlanta, Georgia, US

Jacksonville, FL, US

C3 Informatics is an advisory firm specializing in Public Health and Healthcare Informatics, as well as business development and revenue generation.

Boston, MA, US

As SVP of Sales at Lyniate, I lead a team driving revenue growth in the Healthcare IT space. My team is primarily servicing healthcare vendor, life sciences, and payer clients in a B2B relationship.

New York, NY, US

• As Vice President of Enterprise Clients, I led a team of seasoned executives who serve as trusted advisor to the top 50 Infor clients in healthcare. We focus on helping our clients drive efficiency across their.
• Manage a portfolio of clients with over $100MM in recurring revenue
• Recruited and hired to double the size of the team to 2 Regional VP’s and 10 Client Executives supporting 50 clients.
• Developed and installed a high-touch, strategic client engagement model resulting in 20-point climb in client satisfaction scores measured by KLAS.
• Led our team in Account Based Marketing program to stratify clients based on multiple factors of size, strategy, success, and market messaging.
• Reset team and individual compensation plans to align with opportunity and success metrics.

Mobile, AL, US

• Joined ShareSafe Solutions as it entered commercialization phase to lead healthcare sales and client services, and to bring governance and process to the company
• Implemented cloud-based CRM system with sales process workflows
• Hired a Director, Business Enablement to help us focus on marketing messaging,branding, and digital channels
• Evaluated solutions for market readiness and fit within the healthcare industry
• Led market analysis and marketing messaging focused on key markets
• Implemented a Project Management Office to establish repeatable methodology

Chicago, IL, US

• Led a team of 8 professionals who shepherd 16 clients providing $80MM in recurring revenue and new sales quota exceeding $40MM annually.
• Ensure clients met and exceed their strategic imperatives, maximized efficiencies, excelled in quality patient care, and increased use of Allscripts solutions
• Hired and retained top talent with personalities and skills to drive client success
• Mentored team members on providing exemplary customer service while meetingcompany revenue and bookings targets
• Built a culture of accountability and trust that is a fun and exciting work environment

Chicago, IL, US

Exceeded quota for 2013 (177%) and 2014 (141%) while assisting Healthcare Systems in realizing their full potential in quality of patient care and exceeding regulatory requirements utilizing the Allscripts solutions. From nursing and physician documentation through patient engagement to population health management, Allscripts empowers the providers and.

Chicago, IL, US

• As a member of the sales team for new and existing business, successfully worked with acute and ambulatory clients and product sales executives to consult clients on the needs for professional services resources.
• Through a consultative approach, scoped services effort for implementation, upgrade, and optimization of Allscripts' ambulatory, acute, ancillary and integration offerings.
• Provided leadership to other sales executives by applying implementation and support experience and knowledge.
• 2012 Sales Director of the Year achieving 168% of quota

Chicago, IL, US

• Eclipsys merged with Allscripts on 9/1/2010
• Responsible for growing client satisfaction among leading clients.
• Managed a team of Director level professionals who managed Allscripts largest and most complex clients.
• Increased and enhanced the partnership between client and Allscripts by providing voice of the client internally to executive management team, and orchestrating excellence level support for clients from all resources.
• Provided crisis management and problem resolution to clients in need resulting in stronger client/vendor partnership.
• Initiated, negotiated, and contracted clients for new Premier Support service subscriptions.

Chicago, IL, US

• Managed implementations of Eclipsys’ Sunrise Clinical Manager with focus on Critical Care units including interfaces to device monitors and other ancillary systems.
• All projects completed on time and on budget for happy clients.
• Participated in internal methodology development efforts to increase efficiency of implementation teams.
• Assisted Product Support Services team with PM activities at clients that were having special difficulties.

Dallas, TX, US

• Project Manager for Cisco Wireless LAN implementation in large healthcare provider in Wisconsin to facilitate the delivery of Cerner Healthcare Information System via Citrix.
• Project Manager and Strategic Consultant to regional health center in Arizona for a complete network assessment, remediation design and build.
• Contracted Manager of Information Technology for Department of Health and Human Services’ Office of Disease Prevention and Health Promotion.

• Managed a team of 5 people responsible for core business applications including the SASIxp student information system, AS/400 based HR and Accounting applications and various other education and business related.
• Led the team in reverse engineering current reporting system by analyzing the requirements and the current data storage architectures, and by consolidating data from multiple platforms into SQL for normalization and.
• Responsible for meeting state data reporting guidelines.
• Architected Windows 2000 Active Directory to consolidate 27 NT 4.0 Domains and provide for a single security model and authentication control system wide.
• Implemented new Exchange 2000 collaboration system to provide for web-based email externally to employees and secure collaboration and Instant Messaging environment internally.
• Planned, installed and deployed Microsoft ISA Server array with SurfControl’s SuperScout web filter to optimize Internet bandwidth usage, block inappropriate content to comply with Children’s Internet Protection Act.

• Senior Strategic Security Consultant for Healthcare and E-Business clients including, needs assessments, operations, Virtual Private Networks (VPN), firewalls, PKI, biometrics, LDAP, X.500 directory and penetration.
• Interfaced directly with client executives and staff of large and small healthcare providers and payers to manage projects to time and budgetary constraints.
• Pre-Sales Engineer for products and services to support HIPAA compliance.
• Business and Security policy development consultant.
• Assisted with development and education around Certificate Practice Statements (CPS) and IT security policies and procedures.
• Worked directly with SUN Microsystems and VeriSign executives to build X.500 directory solutions for healthcare, based on I-Planet Directory Server, and Windows 2000 Active Directory platforms.