Heather Mills Email & Phone Number

Redmond, WA, US

Menlo Park, CA, US

Redmond, Washington, US

As the dev architect for the Azure Edge + Platform Engineering Systems Test Automation Platform (TAP) team I have:* Defined and drove execution of a phased North Star vision to evolve Microsoft's current OS validation platform into an intelligent cloud / intelligent edge, OS agnostic, multi-tenant solution for distributed validation of operating systems.

Redmond, Washington, US

Owned key portions of the Test Automation Platform (TAP) that supports OS development scenarios ranging from 8K+ engineers' inner-loop to high-scale, lights-out automation of 15K+ physical devices & 80K virtual machines.* Improved Quality of Service (QoS) from single digits to a high of 90% and mentored an engineer that continued on to improve TAP's QoS.

Redmond, Washington, US

Founded and led the Diagnostics and Reliability Experiences team to enable 8k+ Windows engineers to ship a higher quality product. As the lead of this team I:* Mentored my engineers in technical excellence through design & code reviews, career discussions, and various "soft" skills.* Identified level-appropriate projects and provided guidance to enable my.

Redmond, Washington, US

• As a Principal Software Engineer on the Windows Engineering Systems team I:Strengthened the Team
• Invested in junior and senior engineers' growth through technical & career mentoring, code reviews, and fundamental diagnostic skills training.
• Assisted leadership with talent management through recruiting, interviewing, retention, and constructive perspectives to assist struggling engineers to find their path forward.Provided Technical Leadership
• Drove the elimination of non-core investments, converged duplicative technologies, and worked with leadership to re-organize the team to enable greater focus and engineering efficiency. These efforts resulted in faster.
• Enabled 8K+ engineers to investigate failures more efficiently through improved post-mortem and live diagnostic capabilities.
• Proactively identified and drove the redesign of a critical component to prevent wormable security flaws from shipping to customers.

Assisted Xamarin at the technical and business levels with resolving blocking issues for a stalled cross-company project with Microsoft.

Redmond, Washington, US

Technical leader for telemetry, device stability and partner collaboration. Passionate about taking on the thorniest issues and providing a great customer experience through the use of data.* Drove high visibility cross-company stability task forces, including one that went from being behind schedule to shipping one of the most stable Windows phones ever..

Redmond, Washington, US

Addressed the most pressing telemetry and test infrastructure business needs, acting in whatever role was necessary to get the job done.- Identified and addressed major team-wide workflow inefficiencies in the use of stability telemetry, returning thousands of hours to the engineering team and receiving a special bonus and promotion as a result. * Created.

Redmond, Washington, US

Technical Lead and Architect responsible for network architecture, representing the service in ship room, debugging live site issues with a focus on high availability, and collaborating with engineering teams to design features for the cloud.* Designed the end-to-end network architecture, including switch, router, load balancer, global traffic management.

Redmond, Washington, US

Created and executed scalability and integration tests to identify recall-class issues in Exchange 2007 with a focus on high availability features. Drove resolution of critical issues by performing failure analysis, partnering with engineers across the Exchange product group to create fixes, and representing issues in Exchange Server ship room.* Developed.

Redmond, Washington, US

Resolved the thorniest Exchange Server and Outlook customer issues, including escalations from other engineers.* Managed critical situations for Microsoft’s largest customers, simultaneously performing deep debugging while communicating clearly with customers’ senior management and teams across Microsoft.* Partnered with the Exchange and Outlook product.

Developed new functionality and re-architected portions of an Independent Software Vendor’s Exchange-based product without introducing regressions.

Sunnyvale, CA, US

Architected, planned, and deployed Juniper's global IT infrastructure from the ground up in support of Juniper's rapid expansion from 200 employee startup to a 2,000+ employee company. * Led a global team of administrators, building out and maintaining 160 Windows and Exchange servers across 15+ sites. * Enabled fast deployment of new sites in less than 2.