Heather A. Bannister Email and Phone Number

Customer service

Customer service

Temp contract

- Cleaning, sanitization and sterilization of dental instruments- Clean, sanitize and set-up of operatories- Re-stock supplies- Biologic sterilizer monitoring

Intra-Oral Dental Assistant II

Efficiently and independently handled collections for four companies: International Pool & Spa, IPS Construction, Jadaco Recreational Management and I.A. DirectAnalyzed overdue invoices, deductions and obtained back up; requested account refunds and write offs as required and enlisted the efforts of Sale and Senior Management when necessary to accelerate collectionsPrepared daily Canadian and American bank deposits and issued payments for President’s and Vice Presidents’ credit… Show more Efficiently and independently handled collections for four companies: International Pool & Spa, IPS Construction, Jadaco Recreational Management and I.A. DirectAnalyzed overdue invoices, deductions and obtained back up; requested account refunds and write offs as required and enlisted the efforts of Sale and Senior Management when necessary to accelerate collectionsPrepared daily Canadian and American bank deposits and issued payments for President’s and Vice Presidents’ credit cardsPosted daily deposit in Accpac, Business Vision and Commercial WareMaintained database and updated credit files per company policyMonitored, checked and released orders on “credit hold”Maintained and controlled Spa delivery listComposed office correspondence and reports utilizing MS Excel, MS Word, Business Vision and Commercial WareServed as switchboard relief and maintained office suppliesManaged all banking for The Kinder Foundation, a charitable/non-profit, Provided seasonal back-up as a Customer Service Representative at the Pickering retail location once a week during high volume season Show less

Responsible for collections of all of Ontario's dollar stores, Dollarama, Buck or two, other dollar retail stores, Costco, Grand & Toy and Zeller's Overdue invoices, deductions and obtain back up and investigatePrepared daily Canadian bank deposit and go to the bankPosted daily deposit in AccPacMaintained master file and updated credit files per company policyMonitored, checked and released orders on “credit hold”

Responsible for collections of LCL Group and Sobey's WestReview overdue, invoices and follow up, review deductions, obtain back up and investigateClearing Trade Spending utilizing SAP and C.A.S. for all deductions, batch and clear, identify non-matches and follow upPrepare daily Canadian and American bank depositDaily posting lockboxes utilizing SAPAssist in clearing Intent to Claim against Carriers utilizing SAP

Collection for past due accountsProcessed invoices for both the Woodbridge and Barrie office utilizing AccPac Dos and WordPerfectMatched and batched invoices for Accounts Payable and process payment utilizing AccPac DosComposed office correspondenceAnswered switchboardMaintained three manager's schedulesArranged couriersAccounts Receivable Assistant

Processed Conquest Carpet and Triumph Carpet billings utilizing an; software program, Chameleon, approximate two to three hundred invoices per monthUpdated data base files related to Conquest and Triumph accountsCustomer Service to contractors by assisting them with use of office fax and telephone system

Performed credit investigation on new customers and open new accounts in SAP master fileMaintained SAP master file and updated credit files per company policyMonitored, checked and released orders on “credit hold”Reconciled 100 customer's accounts.Reduced cash flow for 60 days and over to one percentDistribution of Age Trial Balance to over 60 sales people