Heather Anderson Maier Email & Phone Number

Nottoway County, Virginia, United States

Chantilly, Va

- Restructured and reduced company debt from $4mm to $3.6mm within 8-months, while handling an increase in project sales during SARS-COV2, by 20%, 15%, 9%, and 45% in the four quarters of 2020, respectively, year over year. - Optimized monthly business expenses: 30% reduced trash bill, 50% reduced phone bill, 25% reduced internet and cable contract, and 30% reduction by exploring comparable office supplies.- Researched, identified, and persuaded superiors to migrate into, while helping to transition, a new accounting software.- Retains banking records, processes monthly borrowing certificates, picks up checks, prepares and delivers bank deposits.- Coordinates year-end financial audit with independent auditors- Builds rapport with and continuously monitors vendors and credit lines, to purchase equipment, material and services.- Manages profit margin for each project through multi-sourcing vendors for best competition and rates.- Verifies pricing and for discontinued part numbers, and accuracy of internal sales orders against contract purchase orders.- Receives and confirms, checks for damages, and verifies deliveries, prior to project installations.- Initiates and tracks return merchandise authorizations and work orders for advanced repairs and/ or returns.- Verifies and enters invoices, matches purchase orders and packing, and processes payment via check, credit card or ACH.- Mails invoices and provides supplemental information for acceptance on projects, and follows up on payments.- Submits and pays sales taxes (VA monthly, MD quarterly).- Manages supplies and processes inventory adjustments after year-end stock-taking.- Reviews contracts and signs when needed.- Trains new employees- Liaises financial decisions from upper management to individuals tasked to complete projects.

Rocky Mount, North Carolina Area

- Successfully planned and grew departmental sales for fine jewelry, ladies apparel, ladies accessories, shoes, fragrances and cosmetics, and kids from $4.3mm in FY13 to $5.9mm in FY14.- Coached and managed a team of twenty-five (25) employees.- Track daily sales TY vs. LY vs. Plan- Prepare sales team and sales floor for weekly sales in order to maximize potential- Acquire product knowledge to gain expertise in all areas in order to provide product information to customers and to my team- Identify and employ advantages over the competition- Develop and set “Master Floor Plan” layouts to show products to advantage and to move products quickly, as well as adhere to all seasonal, monthly, and weekly corporate merchandise directives- Work with the Public to provide customer service and satisfaction- Interact with management to report on team performance and overall achievement of goals- Monitor and maintain departments, including performing inventory control checks- Perform audits of departments to ensure compliance with policies and procedures- Plan Events- Bridal Expos - National Makeup Artist Events- Semi-Annual Charity Day Events- Plan and monitor the teams daily operations/activities- Provide all training to new employees, and to others on new procedures/tools as well as observe customer service behaviors and coach when those behaviors are absent- Manage and respond on customers’ issues for team- Arrange and negotiate team’s schedules- Partner with store management on employee issues or hiring procedures- Communicate to team about current sales trend, current fashion trends, and upcoming sale sets, ads, and events- Display moral and ethical leadership for colleagues in the teamwork environment

Rocky Mount, North Carolina Area

- Ordered merchandise for bridal registries (china, silver & crystal)- Acquired and maintained “Business to Business” Bridal Contacts (i.e. bridal attire vendors, wedding planners, florists, party rental vendors)- Recruited brides for bridal registries to grow the business- Provided exceptional customer service

Burlington, North Carolina

- Provided customer service and processed transactions via the cash register- Assisted Sales Team Manager with sale sets, floor sets, and other miscellaneous projects

Master'S Degree, Accounting And Financial Management

Graduate Certificate, Accounting

B.S., Business Administration