Heather Stone Email & Phone Number

Bourbonnais, IL, US

Remote

• Work with TAM, Epic, Doris products
• Advanced knowledge working with Microsoft Office
• Proficient with Salesforce and Confluence
• Experience with Exchange, IMAP, and POP3, Office365 email accounts
• Windows (XP-11)
• Basic knowledge of Windows Servers.

Instruct fundamentals of women's basic fundamentals and shooting skills, home defense as well as concealed carry and renewals.

Bourbonnais, Illinois, United States

• Assist with managing 6+ employees
• Maintain productive relationships with new and established customers
• Rebuild and formulate reports for audits
• Promote and efficiently execute instructional programs such as a 16-hour State required CCW course, a Women’s handgun and Self-defense fundamentals course and a State required CCW renewal course
• Instruct live range time
• Demonstrate to new and existing client’s proper firearm safety rules and etiquette while on range and within classroom

• Microsoft Excel, Microsoft word, PowerPoint, Outlook, Windows.
• Received regional branch recognition award through true blue for outstanding customer service.
• Train Co-Workers and new employees.
• Maintain both management and supervisor roles.
• Call center duties
• Scheduling employee hours.

• Operated diagnostic equipment such as radiographic and ultrasound equipment.
• Monitored animals recovering from surgery and notified Veterinarian of any changes.
• Processed client payments, sent invoices and placed confirmation of visit calls.
• Adhered to high standards of safety, cleanliness, and professionalism.
• Recording and charting procedures as well as monitoring anesthesia.

Bachelor Of Science In Interdisciplinary Studies, Minor In Biology, Biology/Biological Sciences, General | Business, Major Gpa: 3.75/4.00

Associate’S Degree, Art/Art Studies, General