Heather Abarca Email & Phone Number

California, United States

Santa Clarita, California, United States

• Oversee the administration of Supply Chain application databases for multiple cruise lines.• Maintain product descriptions, user setups, and warehouse locations within the system.• Ensure data integrity and alignment through continuous analysis.• Test and implement new releases of the Supply Chain application• Communicate, track, test, and resolve application problems and issues.• Develop and test system process improvements in compliance with department policies.• Supervise, manage and train one or more employees on project basis• Provide training to Supply Chain application users as requested.• Generate reports to comply with company SOX requirements.• Supervise interface from the application to the Oracle financial system and resolve issues.• Ensure compliance with company and department policies and procedures regarding the usage of the Supply Chain application.• Adhere to strategies for managing risks to the Supply Chain and business interruptions.• Identify anomalies in the application that may pose risks or compromise data integrity.• Supervise processes related to inventory transactions of company-owned materials.• Determine schedules and oversee the posting of inventory transactions for all warehouses.• Engage in other projects as assigned by management.• Propose and develop innovations to improve application functionality and work process flows.

• Supervises Supply Chain application database for Princess Cruises, P&O Cruises Australia, Seabourn Cruise Line and Holland America Line. • Creates and maintains product descriptions, user set up, and warehouse locations. • Tests and implements new releases in Supply Chain application. • Communicates, tracks, tests, and resolves application problems and issues for Supply Chain. • Coordinates with PC IT and application provider on implementation of required fix/patches and updates for system. • Supervises and resolves purchasing and inventory system issues. • Provides training to Supply Chain application users when requested by Supply Chain Management. • Develops and tests system process improvements in compliance with department policy. • Reviews application functionality and work process flows to propose and develop innovations. • Engages in any other projects that may be assigned by Management. • Manages and generates reports to comply with company SOX requirements. • Complies with Company and Department policies and procedures in the usage of Supply Chain application.• Supervises interface from application to Oracle financial system and resolution of issues.• Adheres to strategies managing risk to the supply chain and interruptions in business from natural disaster, labor disputes, delivery interruption, supplier bankruptcy and other causes.• Identifies anomalies in application which may be cause for risk or loss of data and data integrity.• Supervises Supply Chain application user access adhering to company policy and SOX Audit. • Manages processes to inventory transactions of company owned materials held shoreside and maintained in system. • Determines schedule and posting inventory transactions for all warehouses.• Generates external application reports using Microsoft Excel and Oracle SQL for Supply Chain data review• Continuous data analysis for data integrity and alignment

Supply Chain

• Supervises Supply Chain application database. • Creates and maintains product descriptions, user set up, and warehouse slot locations. • Tests and implements new releases in Supply Chain application. • Communicates, tracks, tests, and resolves application problems and issues with Supply Chain application support group. • Coordinates with PC IT and application provider on implementation of required fix/patches and updates for system. • Supervises and resolves purchasing and inventory system issues. • Provides training to Supply Chain application users when requested by Supply Chain Application Management. • Develops and tests system process improvements in compliance with department policy. • Reviews application functionality and work process flows to propose and develop innovations. • Engages in any other projects that may be assigned by Management. • Manages and generates reports to comply with company SOX requirements. • Provides and compiles required data for audit purposes. • Complies with Company and Department policies and procedures in the usage of Supply Chain application.• Supervises interface from application to Oracle financial system and resolution of issues.• Adheres to strategies managing risk to the supply chain and interruptions in business from natural disaster, labor disputes, delivery interruption, supplier bankruptcy and other causes.• Identifies anomalies in application which may be cause for risk or loss of data and data integrity.• Supervises Supply Chain application user access adhering to company policy. • Reviews application functionality and work process flows to develop and propose innovation.• Manages processes to inventory transactions of company owned materials held shoreside and maintained in system. • Reviews and reconciles inventory variances against physical count. • Supervises transfer of inventory materials between warehouses.• Determines schedule and posting inventory transactions for all warehouses.

• Supervises Expediting Team• Enforced the on-time shipment of Hotel, Food & Beverage, Photo, Medical, Flower, Chemical and Technical products to create exception customer service.• Reviews and approves loadings for loading done overseas• Redirected shipments en route in response to customer requests and vessel itineraries• Established long-term customer relationships through prompt and courteous service.• Communicated all emergencies, delays, and carrier schedule changes to customers and supervisors. • Monitored freight costs and reduced expenses when possible.• Reviews Orders and consolidations for accuracy.• Actions all urgent requests received from vessel outside of normal business hours.

• Reports Physical Inventory Reports to Executive Team• Maintains accurate stock records and schedules• Tests application enhancements and fixes to verify functionality• Conducts Monthly inventories of materials stored at all 9 Warehouse Locations• Complies at all times with SOX and Auditor guidelines and regulations• Assisted with creation of CrunchTime! Training Documents• Generates and enters data correctly to update and maintain applications, files, records, reports, and forms.• Monitors and actions error logs for interface between CrunchTime! And CrunchTime! Xchange.

• Enforced the on-time shipment of Hotel, Food & Beverage, Photo, Medical, Flower, Chemical and Technical products to create exception customer service.• Balanced weights and prioritized items for container loadings for loading done overseas• Redirected shipments en route in response to customer requests and vessel itineraries• Established long-term customer relationships through prompt and courteous service.• Communicated all emergencies, delays, and carrier schedule changes to customers and supervisors. • Tracked time spent on assignments each day for productivity reporting.• Monitored freight costs and reduced expenses when possible.

• Enforced the on-time shipment of Technical products to create exception customer service.• Managed the Reporting, shipment and logistics of all Dry Dock Orders for the September 2012 Sea Princess Dry Dock in San Francisco.• Achieved an average 60% on-time shipment rate.• Redirected shipments en route in response to customer requests and vessel itineraries• Communicated all emergencies, delays, and carrier schedule changes to customers and supervisors. • Monitored freight costs and reduced expenses when possible

• Distribution of Department Mail• Monitoring and Processing of Buyer Invoices• Filing of all Purchase Orders

Education record

Activities and Societies: Dance Team

Education record