Heather Ackerman Email and Phone Number
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Experienced Supervisor with a demonstrated history of working in the hospital & health care industry. Skilled in Management, Healthcare, Leadership, Strategic Planning, and Business Process Improvement. Strong accounting professional with a Bachelor of Arts (B.A.) focused in Psychology from Rutgers, The State University of New Jersey-Newark.
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Payment Integrity AnalystEnvision Healthcare Jun 2019 - PresentRemote -
Payment Exceptions Team LeadPhysician Office Partners Feb 2016 - PresentOverland Park, KansasResponsibilities include identifying and researching discrepancy trends between expected fee schedules and actual claim allowable, communicating fee schedule changes to supervisor, managing workflow of team members to ensure discrepancies are reviewed in a timely manner, training of new hires and providing support to existing team members, auditing returned worksheets, working cooperatively with other departments, rebooking claims to reflect accurate services and collect lost revenue. -
Insurance Claims Analyst/Refund ProcessingWashington Regional Medical Center Sep 2014 - Dec 2015Fayetteville, Arkansas AreaResponsibilities included insurance verification, review and scrubbing of hospital claims prior to final electronic submission, claim follow up, addressing claim rejections/denials, communicating with insurance companies and patients to resolve claim issues, identifying trends in claim rejections and credit balances and communicating such with supervisor to prevent future issues, review of payments received by VA and posting of appropriate account adjustments, managing account credit balances and issuing appropriate refunds to insurance/patient, answering patient account inquiries. -
Senior Insurance BillerNorth Alabama Urology Oct 2001 - Jul 2014Huntsville, Alabama AreaResponsibilities included verification of insurance coverage and benefits, entering office and surgical charges, posting and reconciliation of both manual and electronic payments, electronic and paper claim filing, insurance claim follow up, filing appeals on claim rejections, responding to both internal and external patient account queries, creation and maintenance of 8 payer specific fee schedules, review/audit of patient charts to ensure accurate billing, update of CPT database upon the addition of new office procedures, precertification of all surgical procedures and collection of patient financial responsibility prior to services, precertification of all CT/MRI imaging ordered, collection of outstanding patient accounts, managing of credit balances and issuing of appropriate refunds, assisted practice manager with re-credentialing of physicians, obtaining referrals from patient PCP’s as required by payers, assist front office with patient check in/out, answering phones, scheduling of office visits, procedures, in/outpatient surgical procedures and outpatient imaging; copying of medical records and training of new staff members in both insurance department and front office.
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Insurance BillingPhysician'S Management Group Jul 1999 - Oct 2001Huntsville, Alabama AreaDuties included entering office and surgical charges, manual posting and reconciliation of insurance and patient payments for multi-specialty, multi-physician billing group. Other responsibilities included filing of electronic and paper claims; follow up on outstanding insurance claims and submission of claim appeals to insurance companies. Specialty practices included General Surgery, Urology, Gastroenterology, Emergency Medicine and physician professional component fees.
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Insurance Biller/Collections/Accounts ReceivableChildren'S Orthopaedics Jul 1997 - Jul 1999Huntsville, Alabama AreaResponsibilities included insurance verification, charge entry, claim filing, manual payment posting, collection of accounts and assisting office manager with practice re-credentialing. Assisted front office with answering phones, patient check in/out and scheduling as well as assisting the physician with office procedures and performing simple extremity x-rays.
Heather Ackerman Skills
Heather Ackerman Education Details
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Bloomfield High SchoolCollege Prep
Frequently Asked Questions about Heather Ackerman
What company does Heather Ackerman work for?
Heather Ackerman works for Envision Healthcare
What is Heather Ackerman's role at the current company?
Heather Ackerman's current role is Payment Exceptions Team Lead, Physician Office Partners.
What is Heather Ackerman's email address?
Heather Ackerman's email address is ha****@****nal.com
What is Heather Ackerman's direct phone number?
Heather Ackerman's direct phone number is +125665*****
What schools did Heather Ackerman attend?
Heather Ackerman attended Rutgers, The State University Of New Jersey-Newark, Bloomfield High School.
What skills is Heather Ackerman known for?
Heather Ackerman has skills like Customer Service, Project Management, Medical Terminology, Strategic Planning, Healthcare, Process Improvement, Leadership, Medical Billing, Management.
Who are Heather Ackerman's colleagues?
Heather Ackerman's colleagues are Geri Kennedy, Janet Schuster, Nicholas S., Kelly Clark Jensen, Polytechnic Ems Club, Michelle Gurule, Ryan Spencer, Do, Facep.
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Heather Ackerman
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