Heather Aden Email and Phone Number

Assists families with the cemetery side of funeral arrangements, which includes selling, preparing, and coordinating burials and completing necessary follow-up duties such as interment records, permits, lot records, computerized data entry, and billing.

Responsible for researching and processing complex denied claims. Working directly with the insurance companies and healthcare providers to get a claim processed and paid.Reviewing patient information in EMR and making sure that their updated information has been imported to their account in our billing software correctly.Training new associates the rules and policies that are clinic specific with our group. Reviewing and working various reports.

Perform visual screening tests and assisting in patient treatment. Process eyewear prescriptions for spectacles, instruct patients on contact lens procedures. Supervise technical and administrative activities of optometry services.

Performs and directs patient management functions. Interprets communications, directives, and publications. Coordinates release of information functions. Prepares health record copies and abstracts. Coordinates release of information functions.Prepares, files, safeguards, transfers, and retires health records. Maintains patient locator and suspense files. Prepares, codes, and transmits clinical record cover sheets. Transcribes daily information onto charts. Transcribes physicians' orders, and prepares requests for diagnostic tests, consultations, and referrals.Performs functions to admit, discharge, and transfer patients. Compiles information and prepares reports, graphs, and charts on bed occupancy, staffing, dental health, medical care from civilian sources, and professional activities.Prepares patient-related correspondence and special orders for patient assignment, reassignment, and aeromedical evacuation. Coordinates and prepares forms. Identifies and processes Line of Duty (LOD) determinations. Monitors dependents education (overseas clearance) program. Identifies, coordinates, and processes medical conditions requiring Medical Evaluation Board (MEB) proceedings. Verifies patient eligibility. Performs procedures for network referrals. Provides claims assistance and counseling to beneficiaries.

Greet and check in patients, verify insurance. Call to remind patients of the next day's appointments. Fill openings in schedule. Answer phones, faxing, type dictated letters, get mail and distributed it. Input data, print Health Insurance Claim Forms (CMS). Call insurance carriers to verify eligibility and follow up on old claims. Submit CMS 1500 to secondary insurance carriers as needed. Receive all cash, check and credit card payments, generate receipts and statements. Balance daily sheets. Write up spectacle and contact lens prescriptions. Make sure records are up to date, all notes are finished and information is current before filing away.

Answer the phone, faxing, receiving orders, sending confirmation email, pre-edit information, tray up jobs and entering prescriptions into the system to generate a lab invoice. Trace frames or archiving patterns for jobs. Pulling the correct lenses needed for jobs. Place special lens orders and keep lab lens inventory stocked up. Keep the offices up to date on job status. Print off labels and box up jobs that are ready to be shipped. Get the number of jobs pushed through each work station and run end of day reports.