Heather Adkisson Email & Phone Number

Tulsa, Ok, Us

Tulsa, Ok, Us

Humble, Texas, United States

Tulsa, Oklahoma

Marshall Texas

San Francisco Bay Area

Coordinated with club staff to develop weekly e-newsletters.Created promotional flyers for events as well as a promotional timelines for each event that included posting of flyers, dedicated eblasts, and weekly e-newsletters.Coordinated with the General Manager to write and distribute written communication to members and reciprocal clubs.Developed and maintained club’s online calendar of events.Assisted Members with their online accounts.Assisted the Membership Director with providing potential members tours of the clubhouse and athletic facility as well as event information.Greeted and acknowledged all members and guests arriving in the athletic facility.Displayed and sold UClub merchandise including athletic & squash gear.

San Francisco Bay Area

Greeted and acknowledged all members and guests arriving and department the clubhouse.Assisted members/guests with booking overnight accommodations at the club.Assigned rooms, update room status, register and handle billing transactions for all overnight room guests.Provided members/guests with thorough knowledge of seasonal room rates, rate types and room descriptions.Processed mail, packages, and other correspondents for members, guests, and club staff.Coordinated overnight room maintenance with housemen and housekeeping departments.Created and maintained all reservation sheets for special events hosted in the club.Managed “Lost & Found” Program.Communicated with reciprocal clubs both in the US and abroad to provide members with Letters of Introduction and assist in reservations at other clubhouses. Night Audit Responsibilities:Performs all Front Desk responsibilities between 11:30 pm and 7:30amPrepares various daily activity reports for the previous day including; Daily Revenue Report, Hotel Revenue Report, Visiting Reciprocal Report and other income producing department reports.Reconciled all sales chits from previous day.Verified all charges on hotel portfoliosPrepared registration cards for the next day arrivals.Managed daily room inventory on 3rd party hotel reservation websites.Walked clubhouse and athletic facility assuring buildings are secure as well as being properly maintained and clean.Set up continental breakfast for overnight guests each morning before 5am each shift.

Manage team of 5-9 employees, along with their personal sales goals.Create sales driven team focused on increasing store sales, lowering loss prevention numbers.Create product driven merchandising opportunities in store to promote certain products, promotions, and drivesales.Effectively sign store to promote ads as well as focus products.Maintain open communication between store and corporate office.AccomplishmentsStore went from being a target shrink store with a 30%+ loss in inventory to having less than 1% loss.Developed corporate shopping accounts with 3 major industrial companies in the area.Established working relationship with 3 media outlets in area to promote store promotions as well as worktogether for community events and programs.

Created the Buckle shopping experiences for guests.Provided guest with knowledge of styles and fits of all products in store and online.Merchandising incoming inventory to allow highlight focus on new items.Opened and closed store, handling cash flow, bank runs, as well as properly shutting down on computer systems at night.Trained new staff and developed ways to continue learning opportunities to develop sales techniques.Assisted General Manager in loss prevention as well as loss prevention training for new sales associates.

Motion Pictures And Television

Transfer, General Studies

Staff writer for student newspaper The Flare