Heather Anthony Email & Phone Number

Dallas/Fort Worth Area

• Managed & improved financial tracking processes inter-departmentally which has resulted in accurate revenue reconciliation & reduced costs of $8 Million in 2016.
• Worked directly with the SVP on monthly, quarterly & annual P&L & financial analyses to better forecast project profitability & operating results.
• Role evolved into an Analyst position that involved, not limited to, detailed root cause analyses to find & explain variances between actual & forecasted expenditures.
• Responsible for managing a $30 Million budget for the entire Walmart gaming category. This included maintaining general ledgers, invoice maintenance, & budgeting.
• Streamlined operational efficiencies by creating efficient record retention & visibility through multiple departments.
• Analyzed & deployed merchandising, marketing & sales activity Call Reports that were used by over 4,000 employees to manage over 8,000 store visits each week.

Dallas/Fort Worth Area

• Performed audits across multiple software and system platforms to ensure policy and procedure guidelines were met for over 150 employees.
• Identified areas for improvement and coordinated with management to implement new or improved processes for resolution.
• Redesigned and implemented a whole new quality process across the pharmacy. Wrote quality guidelines book and consequential SOP’s for teammates. Led training classes to educate current and new employees on the new.

Dallas/Fort Worth Area

• Local project manager for migration of newly acquired Southwest Regional customers to the Verizon CSG system. Managed a team of 7 to meet all project deadlines while transferring over 250,000 customers successfully.
• Oversaw up to a 23-person support team that provided an internal and external company support that incorporated technological solutions to address those needs.
• Performed team lead duties, ensuring information was shared among all members of the team, providing training to new member and providing tier 2 escalation support.