Heather Appleby Email & Phone Number

Processing sales orders on SAP. Organisng of the sales process from production of quote to final invoicing. Customer and internal contact

Linde is a nationwide material handling company who supply Fork lift trucks and materialhandling equipment. I am employed as a Sales Administrator within a small team providingadministrative support to a Team of Area Mangers within the South Wales and South Westregions. Prepare proposals and contracts, processing orders and invoices. Liaise with the financial leasing company preparing proposals and contracts Lease with the Area mangers, LFS and Accounts Departments whenever required. Load maintenance onto the Data Management system and are commenced on time. Communicate with suppliers, customers and senior management.

ADT Fire & Security are a Global leading provider of Fire and Security services, having 21branches across UK and Ireland employing over 4500 employees. I Work as part of a small teamproviding administrative support for the Sales Teams within the South West Division of thecompany. Resolve telephone enquires for the Sales department from both internal and external customerensuring they are resolved in a professional and timely manner. Provide Sales Consultants with details regarding current accounts Quote production and order processing for all Sales Channels. Revision of costing estimates and other job costing duties. Signalling administration for police monitored systems Any other duties in line with the roleReason for leavingDue to the restructure of the business the Sales Administration department is being centralised toBirmingham. I am to be made redundant as there is no longer a position for me.

Working as part of the Group Processing team at the RAC Control Centre in Bristol I was employed in atemporary position which then transferred into a permanent position after the first year. Responsible for processing memberships applications for new and existing customer Processing payments and updating customer records onto an in house computer system. Customer Focused, receiving inbound calls resolving customer enquiries Process improvement Enter and amend membership contact information Team Working Experience in working image systems Assist in target focused business areas within the RAC Working to agreed TargetsReason for leavingI enjoyed working within the centre and had formed very good working relationships with my colleagueshowever I was looking for something more challenging

This was a family run business who were a distributor of packaging labels during this time I gained selfimprovement in skills and knowledge of work in this industry To assist the Production Control Manger to job issue and ensure completion of workflow. Producing work via the in house systems, entering orders, typing quotations and producingcosting, in the absence of the Manager I would raise invoices. Responsible for monthly stock takingReason for leavingDue to a down turn to the economical environment at this time and down turn in Business the companycould no longer retain my employment

Assisting buyers with stock control Processing orders Cross reference delivery notes to purchase orders Stock checking