Heather Bailey Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Management of new and upsell revenues for Document Automation (Contract Express Standalone and via HighQ) across Thomson Reuters’ largest UK law firm clients. I am responsible for every aspect of the software sales process – from prospecting target clients, qualifying, writing proposals, presenting, contract negotiations and closing. The role requires me to network with multiple stakeholders at a firm – from CIOs/CTOs, to Directors of Innovation.Previous territory at Thomson Reuters covered the Nordics and Benelux, working with our strategic client base in these regions.

London, Uk, Gb

2018 - Role became solely focused on air travel and transportation sector across EMEA. Addressable market expanded to include airlines, airports, fuel suppliers, and ground transportation.2015- 2017 Management of all revenues across online travel agencies and air freight logistics in EMEA for Flightglobal. (revenues of £500k+). Focus is primarily on net new business, along with cross-selling into 25 key european accounts (80/20 role split, in favour of new business). Have consistently over-achieved against target year on year since joining.Achievements-- Only person globally in Q1 2015 to hit recurring/ non-recurring/ Innovata- Highest % over target globally in 2014 – 217%- Internally promoted in 2015- Renewal base grown from 520k to 899k in 2.5 years (2013-2015)- First salesperson to sell from new product portfolio via Flightstats acquisition- Currently working with product team on a MVP for new offering to the travel sector

London, Uk, Gb

Working within the EMEA division of Flightglobal, I was solely responsible for public sector, consulting/ auditing firms and law firms. Some experience in banking/ leasing in addition.

Boston, Massachusetts, Us

Management of all revenues, including retention (renewals of c. £500k) and expansion (new business, c. £300k) within 50 large Business Services accounts; the main verticals being manufacturing, publishing and outsourcing organisations. Focus is on cross-sell opportunities to move Experian QAS into the wider Data Quality space. Role specifics-- Presenting an account plan to management on a quarterly basis. This incorporates the accounts I aim to target, with which propositions, and the intended sales strategies.- Regular accreditations from senior management, which helped demonstrate and build upon my product knowledge and presentation skills.- Provide expert input to other Account Managers within the wider Experian Group in order to strengthen and broaden their Sales engagements, ensuring the most appropriate strategic propositions were delivered to the customer. This cross-functional Sales engagement ensures Experian’s customers were provided with a complete solution, and the Group is able to maximise revenues available from each opportunity.- Undertake at least 20 meetings a month, across a UK wide patch.- Provide a proposal for every deal over £10k and present these on a monthly basis to the Business Services team for critique and improvement.- Professional training on a quarterly basis around the decision making process of a sale (delivered by the Gazing academy). In addition to this, I proactively arrange meeting booking/structure training sessions internally with senior Sales Managers to ensure I continued to implement best practice.Achievements-- Regularly top of the leader board on a variety of companywide incentives.- Last quarter’s performance – 120% year to date – top performing account manager.- First person to sell QAS Capture, a new product launched in 2012.

Chester, Gb

Duties include:1. Management of the retail/ charity/publishing/ motor/ finance sectors target (current year target of £1.1 million margin).2. Overseeing the launch of our new web-based product. From identifying prospects, to demonstrating the product to clients, to assisting with any problems once they have come on board, the whole process is mine to manage.3. Running new business campaigns within these sectors via email campaigns, appointments, and close of sales.4. Attending new business meetings to heighten my sales skills and sector knowledge.5. Liasing with account managers to assist in their upsell campaigns and account management. This includes running web meetings, company research and overseeing jobs that comes in.6. Account management of my own blue chip clients (20 clients in total).7. Analysis of the team’s performance on a weekly basis and feeding back to more senior members of the company.

Blagnac Cedex, Fr

Unpaid work experience in the PR department. Work included-1. Monitoring press coverage2. Helping with conference preparations