Heather Baker Email & Phone Number

Harpers Ferry, West Virginia, Us

N. Venice, Fl, Us

• Provides day-to-day performance management guidance to leadership (e.g., coaching, counseling, career development, disciplinary actions).• Monitors and analyzes turnover to develop, recommend and implement strategies to improve retention.• Partners with leadership to resolve complex employee relations issues, conducts effective and thorough investigations keeping all cases out of litigation.• Provides Identify and drive the communication and sharing of learning across functions to facilitate continuous improvement• Supports leadership and team members by creating open relationships everyday by communicating, understanding and identifying the issues to support all core initiatives• Facilitate change management by promoting, championing, and supporting organizational change.• Implements new processes to support the growing needs of the business and meet company goals through enhancing system functions in HR platforms: including UltiPro, SharePoint, Korn Ferry• Identifies the needs for initiatives to support the HR strategic goals through full life cycle of a project.• Drives all aspects of project plans by identifying the business charter, project scope and all phases that need to be completed to successfully see a project from beginning to end.• Collaborates cross functionally with departments to identify process that are not effective and need to be re-evaluated by facilitating mapping process of current state vs future state. SKILLS•Excellent analytical and creative problem-solving skills•Strong communication skills among all levels of the organization between all generations•Ability to effectively prioritize and execute tasks while under pressure•Ability to identify solutions for process improvements in HRIS systems and execute them

Dublin , Ca, Us

• Work with Director of Benefits Communications to develop effective communication strategies that drive specific actions and communicates the benefits of change• Manage and provide oversight around the development and maintenance of large-scale communication project plans and associated budgets for client and worksite employee base to ensure deliverables are executed according to schedule• Interact with key stakeholders on a regular basis by leading meetings, resolving unique and difficult organizational issues, and presenting effective communication solutions • Collaborate with strategic leads, designers, content developers and other communication team members to create effective deliverables• Peer review and direct the communications to deliver projects on time, in scope, and on budget • Facilitate the review process and evaluate requested changes/edits with key stakeholders • Highly organized self-starter, who is able to meet multiple and changing communication support needs• Ability to multitask and manage projects with a strong attention to detail• Experience creating project plans/timelines and budgets• Ability to communicate effectively with others across all levels of the organization, including excellent interpersonal, presentation and delivery skills• Ability to effectively formulate and execute messages and strategies using a variety of communication vehicles • Strong computer skills, including proficiency in Outlook, Word, Excel, Adobe and PowerPoint

Dublin , Ca, Us

Promotion -Resolves escalations from all HR inquiries by providing HR Shared Services Representative's solutions to a wide array of HR issues. Provides prompt service to internal colleagues and training to ensure all operating procedures are in compliance and offers solutions by having a wide range of knowledge of policies and HR expertise. Supports and provides training to designated team while providing quality control. Manages all background check escalations for all new hires. Works collaborately with legal department as well as executive leadership to mitigate all risks. Accountable for program management and vendor management. Ensures team accountability for SLAs and deliverables are being met. Quality control review of offer letters and approvals for company-wide new hires, transfers, and promotions.Provide HR Business Operational Support to HR Business Partners and Recruiters. Demonstrate subject matter expertise across benefit programs and offerings, and accompanying compliance requirements. Provide guidance and leadership on the administration of the full employee lifecycle; recruiting activities such as monitoring and clearing background checks; onboarding, development, retention, and off-boarding. Analyze trends and metrics in partnership with HR team to develop solutions, programs, and policies. Collaborated across the organization to ensure all core values were being implemented.

Dublin , Ca, Us

Reported to the HR Operational Manager and supports all internal colleagues. Managed the MYHR inbox and answers all types of questions. Escalation point and mentor for team members learning the MYHR Box. Managed all severance agreements and ensure payments are paid ontime. Coordinates all cobra payments sent in. Once verification is recieved, reimbursement is prompted and sent to employee. Worked closely with the HRBP’s aligned in the business units. Resolved employee relation issues and ensures all company policies are being adhered by and gathers an understanding as a whole as to the issues. Collaborated with all levels of the organization to implement all policies and core values. Assist with all projects that have to do with program management. Managed all background checks including new hire and annual checks to ensure all criteria was met and any issues were escalated and legal approved.

Dublin , Ca, Us

Harpers Ferry, West Virginia, Us

Promotion - Reports to the Human Resource Manager. Managed payroll and executed it in a timely manner. Coordinated all employee relation events and celebrations. Adminsitered benefits and managed all workers compensation issues. Ensured all proccesss were completed accurately and efficiently. Involved in recruitment, handling all job postings, selection of applicants, interview process and all onboard of activities. Successfully held trainings and helped plan annual retreats. Handled employee relation issues and worked closely with HR manager. Ensured all aspects of the end cycle of the employee was completed: included termination and exit interviews.

Harpers Ferry, West Virginia, Us

Reported to the Controller and was responsible for timely and accurately processing of payroll through Paychex system and accounts payable systems; Navision. Maintained the filing systems for departmental records; reconciled assigned accounts. Renewed in a timely manner all areas of charitable state registrations. Responsible for creating new vendors, verifying all documents were submitted, and input all invoice into Navision to be paid on a timely basis.

Chambersburg, Pennsylvania, Us

• Compiled and entered data into spreadsheets for accidents• Organized and compiled PowerPoint Slides for Commander’s Quarterly Council• Implemented a Safety Award System• Managed the budget for the safety office• Compiled quotes for supply orders, and promotional items• Efficient at entering Value Stream Analysis data/mapping into Excel from Lean Events for improvements in work flow and to eliminate unnecessary steps in the flow of work to improve in total accounting finances• Review, analyzed, and compiled data based on safety stats• Created work orders and service orders• Record meeting notes during Safety meetings, Commanders Quarterly Council and VPP meetings. Post the meeting notes on the Portal• Utilized Share Point intranet network • Created PADS slides weekly for different Safety Topics• Ability to work with Senior Leaders and staff by accomplishing given tasks

Menomonee Falls, Wisconsin, Us

•Oversaw payroll projections, edits, and finalization for over 100 employees•Generated, monitored, and revised schedules for all employees weekly•Completed employee status changes and organized new hire paperwork•Scheduled interviews, performed background checks, and checked references•Processed payroll utilizing KRONOS, including monitoring of overtime, making all timecard edits, and entering information into projection screen (Mainframe)•Regularly updated and maintained Associate attendance records, vacation requests, personal days and overtime•Accurately entered new employees personal information into PeopleSoft•Utilized KRONOS daily to complete time cards and to generate employee schedules•Maintained the supply inventory and was responsible for ensuring supplies was ordered on a timely manner and in accordance with the budget•Supervised, motivated and monitored employees to ensure their schedules were coordinated accurately in accordance to the companies needs on a weekly basis•Successfully trained new employees with the necessary tools to be successful in their positions•Worked in a team environment to ensure all company goals were met by encouraging and striving for excellence as an individual as well as motivating my co-workers.

Master Of Science - Ms, Organizational Leadership

Master Of Business Administration - Mba, Project Management

Bachelor Of Applied Science (Basc), Accounting