Heather (Bartow) Peralta Email & Phone Number

California, United States

Complete closeout activities on all previous First Republic work. Issued memos and notified senior leadership of any potential on going risks.Maintained monthly and quarterly data updates for heritage First Republic activities.Assisted JP Morgan fair lending team with mortgage pricing, auto pricing, and mortgage modification reviews.

Data lead for the Bank's Fair and Responsible Banking department. Led data reporting to senior management and regulators. Developed additional monitoring to ensure compliance with all fair lending and UDAAP laws and regulations. Enhanced existing montitoring and testing to further advance the program. Escalated all potential risk to senior management. Assisted in bankwide trainings and communications with various business units.

Completed eatablished fair lending monitoring. Managed monthly data processes. Completed fair lending stand alone file reviews and comparative file reviews. Identified areas of potential risk, led additonal research, and shared final risk findings with senior leaders.

San Francisco, California

Completed quality assurance on loans prior to and post close. Confirmed all loans aligned with credit policy and investor expectations. Esclated all findings to the appropriate departments.

Hired, trained and provided professional development opportunities for post closing team.Exceeded investor and compliance expextations for post close activity. Developed procedures and increased overall department efficiency. Took point on company wide initiative to free up millions in working capital. Worked across company to ensure alignment of expectations.

Manage hotel database containing 1500 hotels in Northwest United States. Primary logistical point of contact for hotels. Created publications in Word, Publisher, and Acrobat. Worked independently and with management to complete tasks and create efficiency. Drove and maintained Tourism sales in North West District. Maintained Macy’s presence on visitor bureau websites. Monthly mass communications with all hotel and tour partners. Provided excellent customer service to a diverse international and domestic client base. Administrative support for Regional and Senior Manager. Maintained office including ordering supplies, scheduling and training staff.

Exceeded daily and monthly personal and department sales and credit goals. Provided in-depth product knowledge. Fostered long term and repeat customers through a focus on client's needs and communication.