Heather Bates Email & Phone Number

Cedar Park, Tx

Specializing in Health and Nutrition, teaching others how to integrate supplementation for optimal healthwww.ShopBates.com

Austin, Texas Area

Scrum Master – Artificial Intelligence/Machine Learning Analytics (Jan 2022 – June 2023)Scrum Master for a team of 8 data scientists working on several initiatives and proof of concepts using machine learning and data modeling for predictive analytics, including project for CFO. Senior IT Project/Program Manager/Scrum Master – Vehicle Profitability Analytics (Oct 2014 – June 2023)Drove delivery of 27 projects with over $200M benefit involving five cross-functional teams across seven countries. Won Team GM Awards and multiple GM Recognitions from peers and management.• Drove successful adoption of Agile Scrum methodologies leveraging Azure DevOps resulting in accelerated delivery, increased customer satisfaction and improved communication among the scrum team.• Conducted agile sprint planning, daily scrums, sprint reviews, sprint retrospectives and worked with the product owner on backlog grooming. • Managed cross-functional teams from small 4-person to large 25-person teams.• Delivered the first analytics on vehicle profitability at VIN level requiring integration of major Global source systems and multiple country-specific systems as well as business-maintained data.• Overhauled project pre-planning process to ensure successful project kick offs, 30-60-90-day check points. • Managed the GM finance analytics vehicle profitability program five-year roadmap and resource planning as well as monthly resource planning to ensure resource allocation was in line with actuals. • Acting people manager for a team of 15 for 4 months during manager leave of absence and manager transition.• Mentored 20+ team members including Project Managers, Data Developers, Business Analysts, and Data Scientists to effectively incorporate Agile principles and processes.• Implemented Kanban board for management of non-project specific initiatives as well as production defects and data requests.IT Project Manager – GM Data Warehouse Architecture (April 2013 – Oct 2014)

Round Rock, Tx

Specializing in Marketing Business Intelligence projects

Cis Graduate Certificate, Computer Information Systems

Bachelor Of Science (Bs), Retail Management